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MASA Greenville, NC - Front of House (FOH) Manager
MASA Greenville, NC - Front of House (FOH) ManagerWise Rise Hospitality Group • Greenville, NC, United States
MASA Greenville, NC - Front of House (FOH) Manager

MASA Greenville, NC - Front of House (FOH) Manager

Wise Rise Hospitality Group • Greenville, NC, United States
6 days ago
Job type
  • Full-time
Job description

🎯 Purpose : Lead the FOH team for fast, friendly guest service and smooth flow.

Main Responsibilities

  • 🍽 Floor – Manage seating, flow, and table turns.
  • 🧑‍🏫 Training – Coach servers, bussers, and hosts.
  • 😀 Guests – Solve service issues quickly.
  • ⏱ Labor – Schedule smartly and control FOH costs.
  • 🧼 Standards – Enforce service and appearance rules.

📊 KPIs

  • 🔄 Table Turnover 2.5–3x — $600 / mo
  • 🚫 Guest Complaints ≤ 3 / month — $400 / mo
  • ⭐ Guest Reviews ≥ 4.8★ — Qualifier
  • 💵 Compensation Base : $50,000 / year
  • Bonus : Up to $12,000 / yearTotal : ~$65,000 / year ($5,200 / month)
  • 📈 Career Path Lead Supervisor → FOH Manager → General Manager⏱ Time to Move Up : 6–12 months
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    Front Of House • Greenville, NC, United States