Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires a proactive leader who can manage staff, handle customer relations, and ensure the smooth running of daily operations.
Key responsibilities include :
- Managing daily operations and staff schedules
- Ensuring high standards of service and customer satisfaction
- Handling customer complaints and feedback
- Supervising and training staff to maintain high standards of performance
- Monitoring inventory and managing food and beverage costs
- Coordinating with other departments to ensure smooth operations
Requirements :
Proven experience in hospitality managementStrong leadership and communication skillsAbility to handle high-pressure situations and manage multiple tasksKnowledge of food and beverage operationsExcellent organizational and problem-solving skills