Business Office Manager

Healthcare Billing & Collections Liaison

Full-Time | Galveston, TX

Cascades at Galveston is seeking a dedicated full-time Healthcare Billing & Collections Liaison (Business Office Manager) to join our team. This is a key role in ensuring financial accuracy and patient satisfaction in our skilled nursing facility. Please apply only if you have direct experience in healthcare / medical billing and collections.

Why You'll Love Working Here

Supportive Culture : We pride ourselves on a collaborative, encouraging environment where excellence thrives.

Great Ratios : Low resident-to-staff ratios mean you can focus on quality, not just quantity.

Location Perks : Our facility sits just minutes from the beautiful Galveston beaches-the sea breezes are calling!

What You'll Do

Ensure Financial Excellence - Private pay collections, Medicaid pending A / R, and third-party claims with a focus on accuracy and timeliness.

Resident Trust Fund Management - Ensuring compliance and zero deficiencies.

Drive Compliance & Accuracy - Utilize position-related software, adhere to HIPAA privacy standards, and maintain business office policies.

Be a Trusted Leader - Serve as a key resource for staff, residents, and families, ensuring smooth financial operations and a supportive environment.

What We Offer

Comprehensive medical, dental, and vision coverage

Employer-matching 401(k) retirement program

Up to 16 days of PTO per year

Company-paid life insurance

What We're Looking For

1+ year of direct, demonstrable healthcare billing / collections experience (skilled nursing facility experience strongly preferred)

Strong knowledge of Medicare, Medicaid, HMO, and Hospice insurance

PointClickCare system experience highly preferred

Accounts payable / receivable experience a plus

High School Diploma required

Positive attitude, strong communication skills, and a willingness to innovate and grow with our team