Overview :
The IT Infrastructure and Security engineer leads the planning, implementation, and day-to-day management of plant-wide IT infrastructure and security operations. This role assists in initiatives that enable production, compliance while providing guidance to a small IT team at the site. The position contributes to annual IT plans and budgets aligned with operational goals. This role will work at MOBIS, Savannah Plant (MSV).
Responsibilities :
(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
1. IT Infrastructure and Security Operation :
- Manage IT infrastructure and security, including desktop, server, storage, backup, UPS, LAN / WAN, switches, and data center facilities
- Monitor system availability, performance, and backup status of IT infrastructure
- Troubleshoot and resolve hardware, software, and network problems promptly to minimize downtime
- Assist complex and / or urgent MES IT infrastructure tasks
- Maintain corporate security measures across all IT infrastructure in collaboration with the IT Security team
- Conduct procurement of IT infrastructure assets
- Perform regular disaster recovery and failover testing with relevant parties
2. IT Help Desk and D eskside support :
Oversee daily operations of the IT help desk and deskside support functions for user PCsSupervise the IT technician to ensure consistent and high-quality deskside support servicesCoordinate and improve onboarding process for new employeesMaintain and deploy standardized PC images to ensure consistency and efficiency across devicesDesign and improve IT orientation and training material3. IT Infrastructure and Security Project Management :
Plan and oversee infrastructure expansion and upgrade initiatives to support company growthCoordinate infrastructure / security projects with global headquarters and partner project teams to ensure alignment and timely deliveryEstablish and manage system backup strategies and disaster recovery procedures to maintain data integrity and business continuity4. Vendor Management :
Manage the performance of external IT service partners, covering service desk, desktop, server, storage, and network / security system supportCollaborate with server, storage, and network equipment vendors to coordinate incident resolution and escalations5. Documentation and Reporting :
Develop and enforce IT policies and procedures to safeguard the companys infrastructure and dataMaintain accurate and up-to-date documentation, including infrastructure configurations, network diagrams, operational procedures, and asset inventories; conduct regular audits to ensure compliancePrepare comprehensive reports on system performance, security incidents, and infrastructure upgradesProvide recommendations for infrastructure improvements and cost optimizationSupervisory Responsibilities :
Yes
Qualifications :
(The requirements listed below are representative of the knowledge, skills, and / or ability required and preferred for this position.)
Required Education & Experience :
Bachelors degree in computer science, Information Technology, or a related field.5+ years of experience as an IT Infrastructure or Security Engineer or similar role in a corporate environment, preferably in the automotive industry.2+ years of experience as an IT Infrastructure or Security project manager or similar role in a corporate environment, preferably in the automotive industry.Required Knowledge, Skills, & Abilities :
Strong verbal and written communication skillsExtensive experience in managing internal and external customer demandsIn-depth knowledge of IT infrastructure / security architecture, components, and protocols for server, storage, and network equipmentStrong experience with end-user computing environments, including Microsoft 365 and MECMThorough understanding of cybersecurity frameworks, principles, and industry best practicesExceptional analytical, problem-solving, and technical troubleshooting abilitiesPreferred Education & Experience :
Bilingual speaker (English and Korean) is a plus.