A company is looking for a Senior Operations Engineer to provide technical support and leadership in Transport network services.
Key Responsibilities
Provide proactive technical leadership on service assurance, network reliability, and customer satisfaction
Analyze and resolve complex issues within the Transport network
Train and mentor lower-level Technical Support engineers and technicians
Required Qualifications
Extensive knowledge in Transport network services and systems
Subject matter expert in SONET and DWDM / ROADM technology platforms
Knowledge of Element Management Systems (EMS) and Operational Support Systems (OSS)
4-year degree in Engineering, IT, or Telecommunications, or equivalent work experience
Demonstrated improvements to network reliability
Operation Engineer • Rockford, Illinois, United States