Office Supervisor

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Taylor Corporation is a growing, dynamic company with big plans for the future ? and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

Your Opportunity

Taylor Corporation is looking for an Office Supervisor to join our team. This role is responsible for the smooth operation of the production-support functions in a fast-paced flexographic print shop. You'll supervise Production Coordinators and the Purchasing Coordinator while serving as a key connection between the front office, production floor, and external teams such as Sales and Customer Service. Success in this role means keeping communication clear, jobs processed accurately, materials ordered on time, and customer expectations met.

Your Responsibilities

Manage the daily order flow to ensure accuracy and timeliness

Oversee purchasing activities and inventory needs

Resolve escalated customer issues and service requests

Monitor schedules and balance priorities across the team

Hire, train, and supervise team members while fostering a positive, performance-driven culture

Set goals, provide coaching, and complete performance evaluations

Collaborate with cross-functional teams including Sales, Customer Service, and Production

Track key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction

Provide reports and insights to senior leadership to support decision-making

Use data to recommend process improvements and enhance service delivery

Your Shift

Monday Friday | 7 : 30 a.m. 4 : 00 p.m.

You Must Have

Experience in customer management

Knowledge of supply chain and inventory processes

Strong computer skills (ERP systems, databases, and related tools)

Effective communication and problem-solving skills

We Would Also Prefer

35+ years of experience in order entry, customer service, or sales operations

2+ years in a supervisory or management role within a fast-paced order processing environment

Knowledge of flexographic printing with a focus on labels

Familiarity with industry quality standards or regulatory requirements (ISO, FDA, etc.)

Requirements Within This Position

Ability to communicate and exchange accurate information and ideas so others will understand

Regularly required to remain in a stationary position for extended periods

Frequently required to move inside the facility to interact with team members and departments

Constantly operates standard office equipment (computer, phone, copier, etc.)

Occasionally required to lift or move up to 20 pounds

About Taylor Corporation

One of the largest graphic communications firms in North America, Taylor's family of companies provides a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's most recognizable brands.

We offer a comprehensive benefits package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO), and 64 hours of annual holiday pay.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.