Clinical Manager (RN) - Access Center

Description

Medical Group Practices

Management / Leadership

Req # : 54688

The Access Center serves as a centralized call center supporting Primary Care practices. We are seeking a dynamic and strategic Clinical Manager (RN) to lead and support our high-performing team.

In this role, the Manager will collaborate closely with a multidisciplinary team and partner with colleagues across multiple supported practices. The ideal candidate is data-driven, forward-thinking, and skilled in change management. This leader will oversee a team, including direct and indirect reports primarily a Supervisor and triage RNs, and will work in close partnership with peer leaders within the Access Center, and the supported practices.

Key responsibilities include :

• Driving performance and productivity across the team
• Leading strategic initiatives, pilots, and improvement projects
• Collaborating with leadership to support operational growth and innovation

This position follows a Monday-Friday schedule and offers a hybrid work arrangement, with time shared between on-site and remote work.

Summary :

The Clinical Manager is responsible for supervising and overseeing all operational aspects of the clinical department, including clinical services and staffing needs. The Clinical Manager is responsible for coordinating the clinical work flow in order to provide the most efficient, effective, safe and comprehensive patient care. The Clinical Manager will work with physicians, midlevel providers and clinical staff to increase the volume of clinical outpatient services, referral process, patient flow, and maximize the productivity of each practice location.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact tabor.badger@mainehealth.org