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Patient Care Front Desk Specialist (Bilingual Spanish)

Patient Care Front Desk Specialist (Bilingual Spanish)

FYZICAL Therapy and Balance CentersLawrenceville, GA, US
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Patient Care Front Desk Specialist (Must be Bilingual in English & Spanish)

  • Part-Time
  • or
  • Full-Time

Must have at least 1 year experience with medical billing or medical front desk operations

Lawrenceville, GA | $17–$22.00 / hr + Performance Bonuses

No Weekends

Full-Time Option : 40 hour work-week, no weekends; Health Insurance + 401(k) with Employer Match

Part-Time Option : 20 - 30 hours per week, Ideal for rising students with flexibility to work on the following days Monday (7am - 12p), Tuesday (10am - 7pm), Thursday(10am - 7pm) & Friday (8am - 2pm) .

About Us

At FYZICAL Therapy & Balance Centers, we help patients improve balance, movement, and overall wellness. Our team blends expert physical therapy with compassionate patient support to treat the whole person — not just the condition.

The Role

We’re looking for a friendly, outgoing, detail-oriented Patient Care Front Desk Specialist to manage patient scheduling, coordinate care, and provide supportive wellness check-ins. Whether part-time (20–28 hrs / week) or full-time (40 hrs / week), this role is perfect for someone who enjoys making a meaningful impact in a collaborative, patient-centered clinic.

Why This Role is a Career Launchpad

This is more than a part-time job — it's a career-enhancing opportunity to :

  • Build real-world experience in healthcare operations
  • Develop skills in referral management, patient service, and community relationship building
  • Work alongside licensed physical therapists and support staff in a collaborative setting
  • Make a tangible impact on patient outcomes and access to care
  • Ready to grow your career in a role that blends purpose with professional development?

    Apply now to join a passionate, mission-driven team at FYZICAL Therapy & Balance Centers – Lawrenceville Sugarloaf.

    Responsibilities

  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect / open mail; distribute mail to proper areas / people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling / patient arrival
  • Required Skills

  • Bilingual (English / Spanish) - REQUIRED
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion
  • Create a job alert for this search

    Front Desk Specialist • Lawrenceville, GA, US

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