Call Center Assistant

Call Center Assistant

System One is seeking a dedicated Call Center Assistant to join our team. In this role, you will be the first point of contact for our customers, providing them with essential information about our company and services.

Key Responsibilities

• Respond to routine telephone inquiries regarding the company and its services, ensuring a high level of customer satisfaction.
• Utilize our computer system to track calls and accurately enter information related to the nature of each inquiry.
• Follow established procedures and reference standard company documents to provide accurate and timely responses.
• Perform additional responsibilities as assigned to support the overall operations of the call center.

Qualifications

System One, and its subsidiaries including Joul, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.