Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.
Main Responsibilities of a Customer Service Representative
- Serves customers by providing all necessary service and product information.
- Resolves service and product problems.
- Ensures customer satisfaction and pleasant user experience.
Customer Service Representative Job Description
We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management.
By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative
- Answers service and product questions to attract potential customers.
- Recommends other services and products based on the known information.
- Records account information to open customer accounts.
- Updates account information.
- Maintains customer records.
- Resolves service and product problems.
- Clarifies customers' complaints.
- Determines the cause of the problem.
- Provides adequate solutions to problems according to the policy.
Customer Service Representative Job Requirements
- Multitasking
- Analyzing information
- Resolving conflict
- Phone skills
- Listening
- Documentations skills
- Market Knowledge
- Problem-solving
- Quality focus
- Communication skills
- Product knowledge
- Customer service
Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for our customers. We understand that making decisions about big items like furniture, appliances, and electronics is a big deal, which is why we offer the Rent-A-Center Worry-Free Guarantee : We give you the name-brand items you want, like Ashley Furniture, Whirlpool appliances and Samsung electronics, at a payment you can afford with the option to own it when you're ready.
Plus, we offer 6 months same as cash, an early purchase discount, competitor price match and free same-day delivery.
Patient Customer Service Representative
A company is looking for a Customer Service Support Representative for Patient Customer Service. ...
Delivery & Customer Service Representative - CDL Required
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Represent...
Customer Service Representative
Customer Service Representative**. Job Title Customer Service Representative. We have a great opportunity for a **Customer Service Representative** to join our team in the **Chandler, Arizona** location. As a Customer Service Representative you must possess:**. ...
Customer Service Representative
The Customer Service Representative is responsible for handling inbound calls from residents and store managers to create new maintenance service requests or provide updates on existing service requests. The Customer Service Representative on our Residential Team works with our network of Affiliates...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Work with a team of Service and Office Professionals that deliver an amazing customer experience every day . The opportunity to wow customers with a best-in-class customer experience ...
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!. ...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills to join Vcorp Services. This position includes drafting state documents, communicating with customers via phone and email, managing statewide projects as they present th...