Talent.com
Customer Service Representative
Customer Service RepresentativeRent-A-Center • Phoenix, AZ, US
Customer Service Representative

Customer Service Representative

Rent-A-Center • Phoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.

Main Responsibilities of a Customer Service Representative

  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.

Customer Service Representative Job Description

We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.

Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.

Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.

A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.

By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.

Responsibilities of a Customer Service Representative

  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.

Customer Service Representative Job Requirements

  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service

Rent-A-Center is a rent-to-own industry leader with a mission to improve the quality of life for our customers. We understand that making decisions about big items like furniture, appliances, and electronics is a big deal, which is why we offer the Rent-A-Center Worry-Free Guarantee: We give you the name-brand items you want, like Ashley Furniture, Whirlpool appliances and Samsung electronics, at a payment you can afford with the option to own it when you're ready. Plus, we offer 6 months same as cash, an early purchase discount, competitor price match and free same-day delivery.

Create a job alert for this search

Customer Service Representative • Phoenix, AZ, US

Similar jobs

Outbound Customer Service Representative

Moon Valley NurseryScottsdale, AZ, United States
Full-time

The Outbound Customer Service Representative - Protection+ Renewals is responsible for proactively contacting existing customers to review, renew, and extend Protection+ service plans.This role foc...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Maricopa, Arizona
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAMaricopa, Arizona
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Customer Service Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupMaricopa, Arizona, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Show more

 • Promoted

Customer Service Representative

George BrazilPhoenix, AZ, United States
Full-time

Customer Service Representative - Residential Home Services Employee-Owned.At George Brazil Plumbing & Electrical, every great service experience begins with a great conversation.For 70 years, Phoe...Show more

 • Promoted

Customer Service Representative-Bilingual a plus

Cash 1Phoenix, AZ, United States
Full-time +1

Are you a bilingual (Spanish-English) customer service superstar with a competitive spirit and a knack for staying cool under pressure? Look no further than CASH 1 - a fast-growing loan company tha...Show more

 • Promoted

Customer Service Representative

Impactia CorpPhoenix, Estados Unidos
Full-time
Quick Apply

Impactia Corp is a dynamic marketing and brand strategy firm dedicated to delivering innovative campaigns and strategic solutions that help businesses grow.Our team values professionalism, performa...Show more

Customer Service Representative

Sunrise SystemsPhoenix, Arizona, United States
Full-time
Quick Apply

Job Title: Customer Service Representative.Contract Duration: Full Time Role.This position would work 1st shift during initial 2-3 month training period.After the training period, this position wil...Show more

Customer Service Representative (phoenix)

Sunrise Systems, Inc.Phoenix, Arizona, US
Full-time

Customer Service Representative.Required to be onsite Monday-Friday 8AM-5PM at 2200 N Central Ave, Suite 100, Phoenix, AZ 85004.To be considered for an interview, please make sure your application ...Show more

 • Promoted • New!

Customer Service Representative

FYZICAL Therapy and Balance CentersScottsdale, AZ, US
Full-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i...Show more

Customer Service Representative

CognixiaChandler, AZ, United States
Full-time

Customer Service Representative.Collabera is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations.With more than 25 years of e...Show more

 • Promoted

Customer Service Representative - PT

Avis Budget GroupPhoenix, Arizona, United States
Full-time +1
Quick Apply

Customer Service Representative.Monthly Commission Opportunity.Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store...Show more

Customer Service Representative

MSR TechnologiesPhoenix, Arizona, US
Full-time

Job Summary: We are looking for a detail-oriented and motivated individual to join our Survey Department.Making sure you fit the guidelines as an applicant for this role is essential, please read t...Show more

 • Promoted

Customer Service Representative

ProTeX the PT Xperts, LLCPhoenix, AZ, US
Full-time
Quick Apply

At ProTeX, we’re not here to waste your time or your career.We know what we are looking for.Our goal is to build professionals that will help us build our business.This doesn’t come from a cookie c...Show more

Customer Service Representative

Confidential CareersChandler, AZ, United States
Full-time

Customer Service Representative – Community Events.Customer Service Representatives.This role combines customer interaction with event support in a team environment.Provide a positive experience fo...Show more

 • Promoted • New!

Customer Service Representative

Mattamy HomesScottsdale, AZ, United States
Full-time +1

Title:Warranty Service Technician (Customer Service) Location:Phoenix, AZ Employment Type:Full-Time / Permanent / Onsite Who we are Mattamy Homes is the largest privately owned homebuilder in North...Show more

 • Promoted

Customer Service Representative

Mr. ApplianceTEMPE, AZ, US
Full-time

Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in ...Show more

Customer Service - Sales Representative

American Fence CompanyPhoenix, AZ, United States
Permanent

Lead Generation Specialist / Customer Service Specialist / Sales.Excellent pay and benefits starting at.Primary responsibility is to generate business meetings for our sales team and provide custom...Show more