Administrative Assistant II (Santa Monica)

Administrative Assistant II

Under the direction of the Front Desk Supervisor, the Administrative Assistant II will provide a full range of reception and financial screening duties. Primary functions will include checking in and checking out patients, verifying patient demographics, updating insurances, collecting copays, cash reconciliation, scheduling follow up appointments, and providing after visit summary duties.

Qualifications :

• Knowledge and understanding of HIPAA regulations, policies and procedures, including proper requirements needed for release of patient information.
• Ability to interact, build and maintain rapport with outside referral providers.
• Ability to resolve co-pay issues.
• Demonstrated work experience in front desk or medical setting.
• Oral communication skills to receive and convey information clearly and concisely.
• Good communication and customer service skills.
• Interpersonal skills to interact effectively with staff, patients and public.
• Ability to accurately file alphabetically and numerically.
• Ability to count money and make change when accepting copays.
• Ability to type with moderate speed and accuracy.
• Working knowledge of a personal computer.
• Ability to set priorities and organize workload to optimize efficiency.
• Knowledge of medical records and medical terminology.
• Demonstrated work experience in a community-based health clinic.
• Ability to work in other areas as needed.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.