Security Captain

Security Supervisor

This position is responsible for supervision and scheduling of on-site staff and the overall protection and safeguarding of property, persons and other assets on BAE Radford contract, located at the Radford Army Ammunition Plant. This is an onsite in-person position that involves supervising daily operations.

$22.88 / Hr. -$ 4.93 / H&W

Responsibilities

• Monitoring security patrols and ID Checks
• Supervising and monitoring activity on property to deter and prevent theft, sabotage, fire and accidents
• Responding to calls for assistance
• Writing reports on accidents, various incidents, suspicious activities, safety and fire hazards and other security related situations
• Providing needed assistance to customers, residents, employees and visitors in accordance to company procedures
• Serving as training officer to new security staff
• Train, coach, mentor and ensure implementation and adherence to current Standard Operating procedures and Post Orders, per company policy and best practices
• Monitor and resolve all log entries timely and efficiently, report to Regional Program Coordinator as needed
• Act as liaison between Security Officers and Client, and Corporate Office Departments
• Monitor, address, resolve and supervise payroll reporting, payroll discrepancies, timekeeping, post coverage, attrition, scheduling, requests for time off, and communicate with all appropriate departments by following proper channels and submitting forms for approval and processing
• Conduct new hire orientation, follow new hire training program and checklist, train and re-train staff, assess, evaluate and record counseling, coaching, mentoring and performance evaluations accordingly
• Communicate and facilitate open lines of communication with Regional Program Coordinator, Human Resources, Payroll, USCG Representatives and Corporate Office Departments
• Promote good client relations internally, externally and in daily interactions with outside vendors, contractors, service providers and representatives
• Act as role model, lead by example, encourage teamwork and cooperation
• Remain calm, cool and collected under any circumstance
• Handle conflict and resolve issues with tact and diplomacy
• Use caution and discretion when faced with a crisis situation
• Avoid physical confrontation at all times
• Seek assistance from management and / or law-enforcement personnel
• Use your best judgment and ensure the staff is trained, re-trained and follows post orders and SOP's at all times
• Understand the relationship of the job to the work site mission and to other jobs within the work site
• Communicate with co-workers, Regional Program Coordinator and staff from other corporate departments to solve problems, improve quality, processes and services
• Identify and act on opportunities to help and support work efforts of co-workers and staff from other departments
• Work in a manner that promotes / creates a positive work environment
• Help co-workers understand and implement changes within the work site
• Identify and develop ways to improve work processes, efficiencies and quality
• Improve job skills, knowledge, performance and education
• Attend in-service training and educational programs as directed
• Solve problems, work with change, and have a willingness to work extra shifts and / or overtime as needed
• Perform all other related duties, as assigned

Qualifications

Benefits

Working Conditions

May be subject to outdoor conditions including extreme temperatures and weather. Subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals. May be subject to outdoor conditions including extreme temperatures and weather. Subject to high noise levels. Must be able to stand for extended periods of time, often without breaks, and may be required to climb stairs or ladders and walk-up inclines and on uneven terrain. Must meet all physical and psychological standards as required by the contract. Travel may be required