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Medical Assistant - Mays and Schnapp
Medical Assistant - Mays and SchnappResolve Pain Solutions • Memphis, TN, US
Medical Assistant - Mays and Schnapp

Medical Assistant - Mays and Schnapp

Resolve Pain Solutions • Memphis, TN, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Position Overview The Medical Assistant at our Pain Management Clinic and Surgery Procedure Center is a key member of our healthcare team, providing clinical support to ensure the efficient operation of the clinic and the delivery of exceptional patient care.

This position requires a blend of technical expertise, compassionate patient interaction, and effective collaboration with healthcare professionals.

Core Competencies and Performance Expectations Mission-Driven:

  • Uphold and embody the clinic’s mission, vision, and core values.

Professional Excellence:

  • Display outstanding communication, professionalism, and organizational skills.

Clinical Expertise:

  • Maintain proficiency in relevant medical competencies, adhering to high standards of patient care.

Critical Thinking:

  • Exhibit strong problem-solving, decision-making, and critical thinking capabilities.

Minimum Qualifications Education:

  • Graduate of an accredited Medical Assistant program.

Experience:

  • A minimum of one year of experience in a clinical or physician’s office setting is preferred.
  • Candidates with six months of clinical experience will also be considered.

Skills:

  • Strong interpersonal communication (verbal and written) and relationship-building abilities.
  • Ability to remain calm and professional in high-pressure situations.

Knowledge:

  • In-depth understanding of nursing competencies and familiarity with clinic policies and procedures.
  • Proficiency in managing clinical and administrative tasks.

Physical Requirements:

  • Ability to perform moderate physical activities, including intermittent exertion, as required for clinical tasks.
  • Key Responsibilities Provide compassionate, patient-centered care by engaging with patients professionally and empathetically.
  • Collaborate with clinical and administrative team members to foster a respectful and supportive work environment.
  • Maintain and update patient records while effectively managing physicians’ schedules.
  • Assist healthcare providers with examinations, treatments, and medical procedures, ensuring all supplies and equipment are prepared and readily available.
  • Communicate test results and provide clear instructions on aftercare procedures to patients.
  • Manage appointment scheduling and triage patient inquiries in a timely and professional manner.
  • Collect and document urine drug screens in accordance with clinic protocols.
  • Ensure compliance with all safety, regulatory, and organizational policies and procedures.

Additional Requirements Team Collaboration:

  • Consistently demonstrate courtesy and respect in interactions with patients, staff, and external stakeholders.

Customer Service:

  • Deliver a positive patient experience aligned with the clinic’s philosophy of care.

Adaptability:

  • Show flexibility and the ability to adapt to the changing needs of the clinic and patients.
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Medical Assistant - Mays and Schnapp • Memphis, TN, US

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