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Associate Director, Digital Health Engagement Partner
Associate Director, Digital Health Engagement PartnerOtsuka Pharmaceutical • West Hills, California, US
Associate Director, Digital Health Engagement Partner

Associate Director, Digital Health Engagement Partner

Otsuka Pharmaceutical • West Hills, California, US
12 days ago
Job type
  • Full-time
Job description

Otsuka Precision Health is a health experience company that brings personalized care within reach through products and services for mental and physical well-being. Combining the power of human interaction with technology, we tailor solutions to support individual health needs and improve how people engage. Data is the cornerstone of our platform, connecting people and partners and strengthening our collective impact on total healthcare.

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

Guided by our mission, we think big and dare to do things differently to build the future of healthcare we want to experience in our own lives. If you’re interested in shaping OPH’s approach to health, we want to hear from you.

About This Team

The Health Experience team is the commercialization and performance engine of our organization, dedicated to transforming the way people engage with their health. We drive the success of digital products and health experience services ensuring they deliver meaningful impact for individuals while enhancing the broader healthcare ecosystem. Through strategic execution, customer engagement, and continuous iteration we create solutions that improve access, experience, and outcomes, ultimately shaping a more connected and person-centered future.

About This Role

Help Us Transform the Way Mental Health Care is Delivered

Are you passionate about reshaping how mental health care is delivered in the U.S.? Do you believe digital innovation can revolutionize an individual’s health experience? We’re building something bold – and we are looking for entrepreneurial, purpose-driven trailblazers to join us.

As a Digital Health Engagement Partner, you won’t just be selling a product – you’ll be a catalyst for change. You’ll own your territory end-to-end, driving adoption and implementation of digital products. From engaging individual healthcare providers, to partnering with large health systems, provider networks, and B2B stakeholders, you’ll lead with creativity, empathy, and data to build deep trust and lasting impact.

You’ll be part of a dynamic cross-functional team that thrives on collaboration, values diverse perspectives, and knows how to have fun while building something transformative. Together, we’re not just bringing a product to market – we’re reimagining what’s possible in mental health care.

If you are energized by this purpose, excited by possibility, and ready to own your impact, we’d love to meet you. Let’s build the future of digital health together.

As a Digital Health Engagement Partner, you will fully own your territory – acting as a single, trusted point of engagement across every dimension of adoption and integration. This is a high-autonomy, high-impact role that blends the best of on-label clinical education, access and reimbursement education, sales, and strategy – designed for those who want to lead, innovate, and deliver real change in mental health care.

You will :

  • Education with credibility and compassion : Serve as a clinical expert on the Digital Products and the science of the disease state (eg. MDD) delivering impactful education on mechanism of action, clinical trial data, behavioral science integration, and the evolving role of digital products in care delivery.
  • Bridge access and reimbursement : Engage with provider offices, health systems, and local payers to explain coverage pathways, reimbursement processes, and evolving policy dynamics related to digital health and mental health parity. Anticipate and solve access barriers in collaboration with national and regional teams.
  • Navigate the digital healthcare ecosystem : Demonstrate deep fluency in digital health innovation, with an ability to connect how digital products fit into provider workflows, health experience journeys, and larger health system transformation efforts.
  • Engage holistically across stakeholder types : Build lasting relationships with individual HCPs, practice managers, KOLs, regional health system leaders, and B2B partners – tailoring strategy and engagement style to each.
  • Cross - functional collaboration : Work closely with marketing, operations, market access, legal, and clinical teams to ensure unified, agile, and insight-driven execution in your territory and region.
  • Innovate and adapt : Identify creative opportunities to localize strategy, launch pilots, and propose scalable solutions that drive awareness, adoption, and measurable impact across your territory.
  • Strategic Account Management : Serve as a trusted advisor, understanding customer needs and aligning solutions to optimize implementation and patient impact. Build and maintain relationships with stakeholders including HCPs, advocacy groups, and other local organizations.
  • Data-driven decision making : Use analytics and customer insights to tailor approaches, track progress, and continuously refine strategies.
  • Thought Leadership : Stay informed on emerging digital products and trends, behavioral science, and healthcare policies to inform best practices and drive credibility in the field. Collect feedback on the product, processes, and protocols to inform the future strategy.
  • Fuel the mission : Bring energy, curiosity, and resilience. This isn’t a traditional role – it’s a new kind of field leadership, and you’ll be shaping it alongside a bold, collaborative team with shared purpose and a drive to transform mental health.

Candidates must be adaptable, results-oriented, and committed to compliance with all healthcare regulations.

EXPECTED TRAVEL

  • 50-70% expected depending on region and account needs. Mix of regional and national travel for in-person customer engagements, events, and team meetings. Willingness to travel for strategic B2B partnerships, conferences, and educational programs to drive awareness and adoption.
  • REQUIRED QUALIFICATIONS

  • Bachelor's degree in marketing, business, healthcare, or a related field required; advanced degree preferred (eg. MBA, MPH, MHA, advanced clinical degrees with experience in behavioral health)
  • Minimum of 5 years of sales or business development experience in healthcare services, medical technology, or payer / provider solutions.
  • Proven track record of account management, strategic selling, and territory expansion, particularly in B2B healthcare environments.
  • Strong consultative sales skills, with the ability to understand complex healthcare ecosystems and tailor solutions for diverse stakeholders (HCPs, large healthcare organizations, payers, and specialty providers.
  • Experience with value-based sales models, including subscription-based healthcare solutions, digital health, or SaaS driven offerings.
  • Ability to educate on billing, coding, and reimbursement models particularly in digital health or specialty healthcare settings.
  • Entrepreneurial, business development mindset, with the ability to independently identify, develop, and scale opportunities within assigned regions.
  • Comfort with CRM tools and data-driven decision making, leveraging insights to drive strategy and engagement.
  • Excellent communication, presentation, and relationship building skills to influence key decision makers.
  • Experience working within matrix organizations with diplomacy and ability to manage multiple project requests simultaneously in a timely manner, as well as the ability to work with all levels of management
  • High emotional intelligence and self-awareness, with the ability to effectively influence and align cross functional stakeholders
  • Professional maturity to effectively gain alignment to novel, non-traditional commercialization approaches
  • Strong business acumen, including analytic capability to build compelling business cases supporting marketing investment recommendations
  • A collaborative, self-starter who relishes rolling up their sleeves and can drive projects from inception to execution
  • High intellectual curiosity and learning agility
  • Self-reflection and self-motivation to operate independently
  • Organized with attention to detail and quality
  • Ability to grasp and translate product features into customer benefits
  • PREFERRED QUALIFICATIONS

  • Healthcare providers with behavioral health backgrounds (e.g. licensed therapists, clinical psychologists, behavioral health specialists, Nurse Practitioners and Physician Assistants in behavioral health, etc.) who have experience in patient engagement, digital health adoption, or healthcare business development are strongly encouraged to apply.
  • Experience working in high-growth healthcare sectors where adaptability and agility are key.
  • Background in specialty pharmacy business development, healthcare consulting, payer relations, or value-based care models.
  • Understanding regulatory and compliance requirements in healthcare engagement.
  • Comfortable operating in an agile, fast-moving environment, prioritizing impact
  • Passionate about improving patient outcomes and making a meaningful impact in mental health
  • Must live in IA, MO, KS, NE

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    Director Engagement • West Hills, California, US

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