Head of GTM Strategy and Transformation

Head of GTM Strategy and Transformation

Join the Miro team as the Head of GTM Strategy and Transformation. This leadership role focuses on reinventing Miro’s entire Go‑To‑Market (GTM) engine by integrating AI, automation, and human expertise. The role reports directly to the CRO and has a global mandate across all customer segments.

About the Team

In RevOps we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. Our highly motivated team takes pride in growing customer relationships, running strategic sales cycles, and delivering Miro’s value proposition to a diverse global base of accounts.

About the Role

The role is focused on reinventing Miro’s entire GTM engine. The leader will own GTM Strategy, Enablement, and work closely with Product and Marketing. The scope includes partners, solution engineering, sales, support, success, renewals, new customer acquisition, and customer education, driving both horizontal Miro adoption and vertical‑specific solutions.

Top Outcomes

Reinvent GTM operations using AI to augment human capabilities for higher‑value work

Engineer proactive customer engagement models using AI agents alongside human teams

Create data‑driven, end‑to‑end solutions that drive deeper engagement faster

Scale customer value delivery through a balanced application of automation and human expertise

What You’ll Do

Redesign GTM approach from the ground up, rethinking the division between human work and automation

Architect the optimal balance between AI agents, automation, and human teams to maximize customer value

Analyze performance metrics and system telemetry to identify gaps and engineer effective solutions

Drive the adoption strategy across both the horizontal platform and specific vertical solutions

Lead the transformation of customer engagement from a reactive to a proactive model

What You’ll Need

We are seeking a strategic thinker who can also "dive in and do." A transformation‑minded GTM leader with experience reinventing organizations at a top consulting firm and scaling GTM operations at a leading SaaS company.

The Ideal Candidate Will Have

Background from a top‑tier consulting firm at Engagement Manager level or above, followed by senior GTM leadership experience at a SaaS company (e.g., SVP of GTM Strategy / Operations or Revenue Acceleration)

Deep understanding of AI’s potential in reengineering GTM

Customer‑first transformation mindset

Proven experience redesigning organizational functions

Hands‑on with technology, such as configuring agentic workflows and staying current on the latest tech developments

What's In It For You

401(k) matching + competitive equity package

Excellent medical, dental and vision health benefits

Fertility & family‑forming benefits

Flexible time off

Lunch, snacks and drinks provided in the office

Wellbeing benefit and WFH equipment allowance

Annual learning and development allowance to grow your skills and career

Up to $2,000 of charitable donation matches each year

Salary

The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $290,000 to $364,000. Final compensation and total package components will be based on individual factors such as the candidate’s skills, qualifications and experience.

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform’s infinite canvas allows teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co‑headquartered in San Francisco and Amsterdam, serves more than 100 M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.

Check Out More About Life At Miro

Youtube : https : / / www.youtube.com / @lifeatmiro

Blog : https : / / miro.com / careers / life-at-miro / all /

Instagram : https : / / www.instagram.com / mirohq /

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission—Empower teams to create the next big thing—is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivating a sense of belonging for future and current Mironeers around the world, and fostering an environment where everyone can collaborate and embrace differences.

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