Automotive Service Advisor

Job Description

Job Description

Automotive Service Advisor – Miami Lakes, FL

Monday - Friday (NO Weekends!)

Earning potential of $100,000+

3+ Years of Experience Required

Who We Are

We're not your average auto repair shop. Since 2006, we've been rethinking what it means to take care of cars — and people. While many places make you choose between great repairs or great customer service, we decided, “Why not both?” We specialize in European vehicles, stand behind our work with a 3-year warranty, and are proud to deliver a repair experience that's fast, clear, and convenient.

We're growing, opening new locations, and looking for team members who want to grow with us.

The Role

We need a Service Advisor at our Miami Lakes location who thrives on helping people and keeping things running smoothly in the shop. You'll be the friendly face customers trust, the translator between the techs and the clients, and the person who makes sure cars (and customers) leave happier than they arrived.

What You'll Do

Greet customers like you actually want them to come back (because you do).

Explain repairs in plain English, not tech-jargon.

Keep clients in the loop while their cars are in the shop.

Work closely with our technicians to keep everything moving.

Write service orders, handle invoicing, and manage scheduling with our shop systems.

Help us raise the bar for what people expect from an auto repair experience.

What We're Looking For

At least 3 years as a Service Advisor (sorry, dealership background doesn't fit this role).

Strong knowledge of European cars is a plus, but being customer-focused is non-negotiable.

A people person who can juggle tasks without dropping the ball.

Tech-savvy enough to pick up our shop management systems quickly.

Someone who values honesty, teamwork, and building trust.

The Perks

Compensation : $700 / week base plus 6% GP commission. Strong performers can push past $100,000 annually!

Benefits :

Medical (50% employer coverage), dental and vision (100% employer coverage).

PTO, sick days, and paid holidays (we even close the Friday after Thanksgiving).

401(k) with company match after 6 months.

Life insurance, GAP insurance (covers deductible difference), and Aflac options.

Extras : Paid training, certification reimbursements, and a uniform you don't have to dry clean.

Why You'll Love It Here

This isn't a “punch in, punch out” kind of job. It's a chance to be part of a growing team where customer trust and teamwork actually matter. If you want a role where you can combine your automotive know-how with your people skills, and earn a paycheck that rewards performance, this is it.