Cloud Systems Engineer (Mesa)

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.

Position Overview

The Cloud Systems Engineer collaborates with architecture and engineering teams to implement and operate cloud solutions supporting business initiatives. This role works closely with IT Operations and cross-functional technology disciplines to deploy, secure, and optimize cloud environments in Microsoft Azure, AWS, and hybrid infrastructures. The position is based in New York or Arizona (Mesa), supporting teams across Phoenix, Arizona, and the East Coast.

Key Responsibilities

Cloud Storage Management

Support, deploy, and manage enterprise storage solutions, including Qumulo and NetApp platforms, supporting both cloud and on-premises environments.

Oversee storage provisioning, performance optimization, and capacity planning for multi-site, high-availability architectures.

Implement and monitor continuous replication and disaster recovery strategies using Qumulo and NetApp, leveraging features such as SnapMirror and block-level replication for robust data protection.

Troubleshoot and resolve storage-related issues, including NFS mount configurations, SAN integration, and performance bottlenecks.

Backup and Data Protection

Design, implement, and manage backup solutions with Rubrik, including configuration, policy automation, and integration with Qumulo and NetApp storage.

Ensure backup verification, restore support, and routine health checks for Rubrik clusters and associated storage arrays.

Enhance data protection and malware resilience by leveraging Rubriks immutable snapshots and advanced replication features.

Lead large-scale data migrations and recovery operations, coordinating with cross-functional teams and vendors.

Cloud Infrastructure and Automation

Develop and maintain automation scripts for storage and backup management using PowerShell, Python, Bash, Terraform, and CloudFormation.

Implement Infrastructure as Code (IaC) for efficient provisioning and lifecycle management of cloud resources.

Monitoring, Performance, and Optimization

Implement and manage monitoring frameworks for storage and backup systems, ensuring optimal performance and compliance with SLAs.

Analyze resource utilization and optimize cost and performance across cloud and on-premises environments.

Security, Compliance, and IAM

Support security best practices and compliance standards (SOX, SOC2, ISO, PCI-DSS, HIPAA, GDPR) for storage and backup environments.

Integrate and monitor security tools, automate compliance reporting, and manage IAM policies for storage access.

Operational Support and Incident Management

Lead incident management for storage and backup systems, collaborating with support organizations and vendors to resolve and prevent issues.

Provide high-quality support to customers, prospects, management, and peers.

Collaboration and Leadership

Work collaboratively within a global, follow-the-sun support model, including after-hours and on-call responsibilities.

Additional Responsibilities

Oversee data migration, backups, and recovery operations for Qumulo, NetApp, and Rubrik environments.

Establish and enforce proper data access and security policies for storage and backup systems.

Troubleshoot and remediate infrastructure issues, creating plans to prevent recurrence.

Collaborate with vendors and service providers to negotiate contracts and maintain relationships.

Keep up-to-date with the latest cloud storage, backup, and data protection trends and best practices.

Requirements

4+ years of relevant experience in private / public cloud, SAN, and networking.

3+ years hands-on experience with Qumulo, NetApp, and Rubrik backup solutions.

Relevant cloud certification accreditations (AWS, Azure, Google Cloud, etc.).

BS in Computer Science or related experience.

Experience in data center installation and operations.

Strong understanding of hyper-converged infrastructure, multi-site, and hot-hot architectures.

Deep expertise in Windows Server and Linux operating systems.

Expertise in VMware data center stack (vSphere, NSX, vROPs, vSAN).

Experience supporting multi-tiered escalation and on-call procedures.

Experience working in SOX, SOC2, ISO, and PCI-compliant multi-tenant environments.

Hands-on experience assisting Software Engineering and QA with deployment issues across various environments.

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.