Network Technician | Help Desk

Company Overview :

We are a thriving Northshore IT Company seeking a dedicated and experienced Network Technician / Computer Support Specialist to join our team. Our company specializes in providing comprehensive IT solutions to customers on Boston's North Shore. . We pride ourselves on offering hands-on support for customer networks and delivering exceptional service. If you are skilled in Windows Servers, Network Infrastructure, Microsoft Exchange / Office 365, and workstation troubleshooting, and if you are excited about being part of a dynamic and collaborative environment, we encourage you to apply.

Responsibilities :

• Provide hands-on technical support for customer networks, addressing a variety of issues related to Windows Servers, Network Infrastructure, Microsoft Exchange / Office 365, and workstations.
• Collaborate with team members to resolve complex technical challenges and deliver effective solutions.
• Travel to local customer sites in the Northshore of Boston region during business hours for on-site appointments, ensuring timely and efficient problem resolution.
• Conduct remote troubleshooting sessions, delivering remote support to clients as needed.
• Participate in maintaining and enhancing network security measures.
• Assist in configuring and maintaining Microsoft Exchange and Office 365 environments.

Location :

Team and Culture :

Hours and Work Arrangements :

Compensation and Benefits :

Qualifications :

Equal Opportunity Employer : We are committed to diversity and equal opportunity. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Application Information :

If you are passionate about technology, enjoy problem-solving, and thrive in a collaborative setting, we invite you to apply for this exciting opportunity to contribute to our growing IT team.

Experience level : 5 years

Schedule : 8-hour shift

Ability to commute / relocate :

Peabody, MA 01960 : Reliably commute or planning to relocate before starting work (Required). Relocation is not paid by Sandra Network.

Experience :

Network Infrastructure Experience : 2 years