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Mecklenburg County Government is hiring : Library Assistant in Pineville

Mecklenburg County Government is hiring : Library Assistant in Pineville

MediabistroPineville, NC, United States
8 days ago
Job type
  • Full-time
Job description

Library Assistant – Matthews

Charlotte Mecklenburg Library

Please apply by 10 / 09 / 25

Pay rate : $20.00 -$25.68 per hour

Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.

Position Summary

The Full-time Library Assistant delivers a high level of quality library services ensuring the provision of value-added experiences for all customers and performs routine tasks in support of the library. This position requires a strong attention to detail in processing multiple items throughout a workday, and the ability to work well with a team and independently.

Location : Matthews Library

230 Matthews Station Rd

Matthews, NC 28105

Schedule : Full Time Benefit Eligible,

Will be 40 hours per week

Thursdays 11 : 00am – 8 : 00pm

Mondays, Tuesdays, and Wednesdays, Alternating Fridays and Saturdays 8 : 00am – 5 : 00pm

Essential Functions

  • Promote the library’s collection and services
  • Perform circulation activities
  • Provide service desk coverage
  • Sorts materials to appropriate bins for transfer
  • Provides research assistance to customers
  • Utilize integrated library systems software
  • Assisting customers at several service points
  • Training and assisting customers on various library policies, procedures, and processes
  • Collaborating with Librarians to deliver programming and outreach services
  • Assisting with volunteer management
  • Perform shelving and weeding duties
  • Reviewing a high volume of returned materials

Minimum Qualifications

  • Experience : Minimum of one year of customer service experience including library or retail.
  • Education : High School diploma or equivalent
  • Combination of relevant education and relevant experience accepted? : Yes

    • Preferred Qualifications

  • Knowledge of integrated library systems software (IE : Polaris)
  • Bilingual

    • Knowledge, Skills and Abilities

  • Knowledge of alpha-numeric sorting systems
  • Various library systems
  • Telephone etiquette

    • Skills

  • Technology adeptness
  • Excellent interpersonal and customer service skills
  • Excellent time management skills with attention to detail

    • Abilities

  • Adaptability : Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or cultures
  • Communication : Clearly conveying information to individuals or groups
  • Collaboration : Working effectively and cooperatively with others; establishing and maintaining good working relationships
  • Technical / professional Knowledge and Skills : Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
  • Work Standards : Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence

    • Computer Skills

    Proficient in various computer applications including Microsoft Office Suite

    Familiar with Microsoft Teams

    Work Environment

    Works in an office setting with moderate noise

    Schedules will include some nights and weekends

    Shared workspace with multiple staff members

    Reasonable Accommodations Statement

    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

    EEO Statement

    We are an equal opportunity employer and welcome applications from diverse candidates.

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    Government Is Hiring • Pineville, NC, United States