Host

Company Description : Galit is a Middle Eastern Restaurant in the Lincoln Park neighborhood in Chicago, owned and operated by Chef Zachary Engel and Andrés Clavero. The restaurant is a space for community : hospitality professionals, guests, and suppliers will come together and celebrate food and drink in a respectful, friendly, and caring manner. The menu focuses on a seasonal and localized approach to dishes of the Middle East and Israel’s immigrant cuisines, alongside a unique and forward-thinking beverage program.

Overview : To plan, organize, and execute the reservations for daily service. Greet and acknowledge all guests at arrival and departure. Ensure the team provides excellent hospitality  and a pleasant dining experience to our guests. Continue to inform managers of flow through meal service to assure the smoothest service possible. To honestly and respectfully communicate with guest whether on the phone or in the restaurant. The Host will report to the General Manager and Managers (“Managers”) and, at times, the Executive Chef and Sous Chefs (“Chefs”).  Above all, the Host must do all to contribute to a positive work environment as set forth by the culture and values of Galit.

Responsibilities :

• Engage in sincere and warm interaction with all guests while being professional and courteous, using the verbiage assigned by Managers.
• Organize reservation template from chosen reservation system
• Greet and acknowledge all guests that arrive and depart restaurant.
• Ensure the team provides excellent hospitality to our guests
• Show guests to pre-planned table destinations, seat guests, and hand out menus
• Answer general guests questions regarding restaurant operations (hours, menus, bathroom location, parking and driving directions, etc.)
• Answer phone calls at main host desk or in office
• Cultivate and maintain professional relationships with all employees, Chefs, and Managers through a positive and team-driven work effort
• Communicate with Chefs, Managers, and Front of House staff to better serve the guests needs and their requests
• Have a complete understanding of all floor plans and seat numbers
• Maintain uniform cleanliness and proper attire at all times without exception
• Uphold safety standards and CDC guidelines regarding Covid-19

Experience / Skills :