Community Manager

Job Description

Job Description

If you are looking for a great employment opportunity, Housing Development Corporation MidAtlantic (HDC) is currently seeking a Full Time Community Manager for Willow Ridge Apartments in Hershey, PA and Deer Lake Apartments in Lebanon, PA

HDC MidAtlantic envisions a world where a safe, welcoming, affordable place to call home is open to everyone. We believe home shouldn’t be an impossible dream; it should be an attainable reality. We are resident advocates, trusted developers, property managers, community partners, and collaborators. We are part of the fabric of our towns and cities and have been working with our neighbors since 1971 to create real change and meaningful connections. As champions of the greater good, we are committed to advancing equity, we open the door to opportunities, and we build homes that we can all be proud of.

HDC owns and / or manages over 3,000 apartments, providing housing that is safe and affordable to those with lower incomes, focusing on seniors, families, and individuals living with disabilities. Serving nearly 4,000 residents in 55 communities located in urban, suburban, and rural areas across Pennsylvania, Delaware and Maryland, HDC builds hope and opportunity for all residents to reach their full potential by creating, preserving, and strengthening affordable housing communities.

Essential Duties and Responsibilities :

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. HDC may change the specific job duties with or without prior notice based on the needs of the organization.

• Monitor, identify and with instruction correct any issues that are identified financially to correct on the community to improve financial performance with expenses and revenue.
• Supervise all on-site personnel to ensure employee engagement and accountability by tracking and holding accountable any vendor on site.
• Prepare vacant apartments for occupancy by communicating deadlines and expectation to maintenance and verify work is being completed timely.
• Maintain an inviting and professional leasing attitude and keep a trauma informed approach when working with residents in affordable housing.
• Process and keep track of tenant applications and determine if applicants are income-eligible and program-eligible.
• Ensure accurate LITHC / HUD / RD / 811 files at all times and make corrections as needed.
• Manage rent collections and efforts to ensure prompt rental payments and to meet quarterly goals.
• Coordinate and collaborate with the Resident Services Team to meet the needs of residents.
• Presence is needed for emergencies and to complete assignments.
• Ensure resident work order requests are resolved timely.

Skills / Education / Experience :

Normal work environment :

Equal Opportunity Employment

We believe in and practice equal opportunity. HDC MidAtlantic is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, gender identity or expression, sexual orientation, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.