BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11
th
TIME
LOCATION
Be & Axon Green Apartments - Minneapolis, MN (539 units)
HOURS
Monday - Friday 11 : 30am to 8 : 00pm
PAY, BENEFITS, AND PERKS
Hiring Pay Range : $16.00 - $19.50 / hr
- Competitive benefit package, including HSA employer contribution, and starting 1
st
of the month after hire
401(k) Plan with employer matchTen paid holidays, no waiting period to receive holiday payGenerous Paid Time Off (PTO) and rollover optionsVolunteer Time Off (VTO), along with additional company sponsored volunteer opportunitiesCompany paid benefits including Life Insurance, Short Term and Long Term DisabilityEmployee Assistance Program (EAP)Educational Assistance optionsRent discountLife Time Fitness Membership discountThe hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ( hr@tbigos.com ).
SUMMARY
The Building Services Associate is a key member of the property management team. The Building Services Associate provides superior customer service to residents, vendors and co-workers requiring assistance with various details related to the apartment community. The role also is responsible for monitoring the premise for disturbances, lockouts or infractions of the community rules.
ESSENTIAL JOB DUTIES
Provides excellent customer service by having a professional and service-oriented demeanorLight cleaning of bathrooms, party rooms, dog wash and pool areasClose down pool area and party rooms each evening at both propertiesAssist with technology in party rooms, fitness on demand, vending areasCheck-out / return lawn gamesAssists residents with package pick-ups, reserving and accessing amenities and general customer service needsCirculates among visitors and residents to create a feeling of hospitality and strong resident supportEfficiently handles and resolves resident or vendor concerns or requests for assistanceResponsible for control and security of building key system, including providing co-workers and vendors with key accessPatrols and monitors building premise to prevent and detect signs of intrusion and ensure security of doors, windows, and gatesProvides safe escort for individuals when requestedWrites reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrencesAssists in investigations of any unusual incidentsAssesses situations and appropriately escalates as needed to Property Management and / or police or fire department in cases of emergency, such as fire or presence of unauthorized personsKeeps Property Management aware of any and all issues on or near the propertyQUALIFICATIONS
Education and Experience :
High school diploma or GED required1+ year of customer service experienceIndividual must be 21 years of age or olderSkills and Abilities :
Fluent in English with strong skills in oral and written communicationAbility to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the publicAbility to work collaboratively in a team environmentMaintain a calm demeanor when handling stressful situations