Customer Service Associate - Full-Time
Kelley Williamson CompanyRockford, IL, US1 day ago
Job type
- Full-time
Job descriptionStock and organize shelves, coolers, freezers, and displays for an appealing sales floor Maintain store cleanliness from sales floor to restrooms to exterior areas including pumps and car wash Work in various conditions including coolers, freezers, and outdoor environments Keep our Kelleys Café areas fresh with properly maintained equipment Complete shift paperwork and assist with cash and safe reconciliation Follow food safety guidelines for all food service items Maintain accurate timekeeping and communicate any concerns to management Collaborate effectively with team members and take direction from leadership Follow all safety and security procedures, including proper cash handling Alert management to operational issues like equipment problems or customer concerns The hiring range for this position is $15 to $18 per hour and may be based on education, work experience, knowledge, skills and certifications. $3 per hour shift differential for 3rd shift hours (10 PM to 7 AM). Medical & Dental (BlueCross), Vision (EyeMed) Flexible Savings Account (FSA) Voluntary Life and AD&D Voluntary Short-Term Disability 401(k) Plan with Annual Matching Vacation Time Personal Time Illinois Paid Leave Six Paid Holidays Employee discounts on store products Clean, modern, and well-maintained work environment Opportunities for advancement within our growing organization Benefit eligibility may vary based on position, hours worked, and length of employment. Select benefits may not be eligible until specific milestones have been met. Consult with your Hiring Manager for more information. Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets. Ability to provide excellent customer service in a fast-paced retail environment. Strong communication and interpersonal skills. Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately. Willingness to work flexible hours, including evenings, weekends, and holidays. Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods. Prior experience in a convenience store, gas station, or retail environment. Experience handling cash and completing shift reports or basic bookkeeping tasks.
Description :
Company : Kelley's Market
Location : North Main
Address : 3338 N Main St, Rockford IL 61103
Position : Sales Associate
Reports To : Station Manager
About Kelley's Market
Join a company with deep roots and big opportunities! Since 1926, Kelley's Market has been serving Northern Illinois and Southern Wisconsin as a family-owned convenience store chain. As an ExxonMobil distributor, we're continuously growing and innovating to meet our customers' needs with new products, services, and technology. We pride ourselves on offering top-quality products underscored with outstanding serviceand that starts with our team.
What You'll Do
The Sales Associate plays a key role in delivering exceptional customer service and supporting day-to-day store operations. This position is responsible for maintaining a clean, organized, and well-stocked store environment while assisting customers in a friendly and efficient manner. The Sales Associate may receive guidance and direction from Lead team members and reports directly to the Assistant Manager(s) and Station Manager. You will :
Deliver Outstanding Customer Service
- Provide fast, friendly, and courteous service that creates positive shopping experiences
- Master our point-of-sale systems for smooth transactions, refunds, and register operations
- Stay current on pricing, promotions, and product locations to help customers and boost sales
Keep Our Store Looking Great
Handle Daily Operations
Work as Part of Our Team
What We Offer
Competitive Compensation
Comprehensive Benefits
Time Off & Work-Life Balance
Additional Perks
Ready to make a real difference with your leadership skills? Apply today to join the Kelley Williamson team!
Requirements : Whats Required :
Preferred Experience :
Compensation details : 15-18 Hourly Wage
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Customer Service Associate • Rockford, IL, US
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