Client Services Representative - 2 : 00PM to 10 : 30PM

Description :

• All-Stat Portable started out providing diagnostic services to the Chicago-land area in 1978.
• Since then we have grown to become a premier full-service portable diagnostic company servicing the needs of our post-acute, at-home, and corporate clients throughout Illinois, Indiana, Wisconsin, Michigan, Maryland, DC, and Virginia. Our mission is to provide the highest quality services within the diagnostics industry and to serve as a strategic partner to our clients so they may increase the level of care they provide for their residents. We are very excited to bring our services to mores locations in the future.
• We are looking for someone to join our team as a mid-shift Client Services Representative (CSR) in our 24 / 7 call center.  As the CSR, you will act as a communication point for emergency and non-emergency calls requesting diagnostic care services.  You will be responsible for entering orders and routing technicians using tracking and routing technology.
• You will also be responsible for relaying positive results in a timely manner and answer questions regarding the status and ETA of the technician.
• The CSR will also receive requests, transmit messages and track vehicles and will need to work efficiently to prioritize the technicians' routes.

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