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Shift Manager

Shift Manager

Pollards ChickenNorfolk, Virginia, United States, 23518
27 days ago
Job type
  • Full-time
Job description
  • Interaction with customers : receiving orders, processing sales and monies, managing customer issues
  • Excellent communication skills interacting with customers and employees throughout entire shift; maintaining good interpersonal relationships, management / leadership and organizational skills.
  • Training and motivating team members.
  • Preparation of products.
  • Maintaining quality equipment.
  • Follows and directs others to follow store policies and procedures.
  • Performs and directs others to complete daily cleaning tasks.
  • Acts as a role model while providing guidance and training to employees.
  • Uncompromising standards in maintaining a clean and safe work environment, building exterior, dumpster and boardwalk, including removal of trash within containers to proper dumpster site(s).
  • Follows cash handling procedures and cash register policies.
  • Assists store manager with accounting and banking responsibilities.
  • Records and is accountable for store funds while running a shift.
  • Maximizes labor when running a shift by adjusting staffing to meet standards.
  • Presents oneself professionally and demonstrates clear communication when interacting with all customers and employees.
  • Contributes to store goals for food and labor costs.
  • Regularly communicates store goals for food and labor cost.
  • Regularly communicates store and employee concerns with store manager in an effective manner.
  • Ensuring that orders are filled properly; monitoring portion sizes, food temperatures and maintaining overall quality of product.
  • Knowledge of the menu and substitutions
  • Job Requirements

    The Ideal candidates must want to have fun serving great food to our customers!

    • Must be at least 18 years of age.
    • High School Diploma or GED preferred.
    • Valid drivers license.
    • Accessibility to a personal (not public) vehicle with secure, dependable and reliable transportation in order to make deposits.
    • Excellent communication skills, management / leadership and organizational skills.
    • Physical dexterity required (the ability to move up to 75Ibs. From one area to another).
    • Attendance and Punctuality a must.
    • Operating of cash register as needed and making change for other cashiers.
    • Basic math skills.
    • Complete training certification.
    • Enthusiasm and willing to learn.
    • Team player.
    • Commitment to customer satisfaction.
    • Have a strong work ethic.
    • PIeb2fa7ed0265-30511-34972225

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    Shift Manager • Norfolk, Virginia, United States, 23518