Underwriting Manager, Renewal

Underwriting Manager, Renewal

Located in our Scottsdale, AZ office or the western US, the Underwriting Manager, Renewal will oversee the underwriting support functions within the underwriting department and directly supervise the Renewal Underwriter team.

They are responsible for oversight of all workflows and processes in support of the renewal underwriting teams, including the training, mentoring and development of assigned staff to ensure that all work is processed within company established service standards and in compliance with company quality objectives.

The Underwriting Manager, Renewal will work closely with the Underwriting leadership team to implement and execute Aspire's Commercial Underwriting strategy to drive profitable growth and achieve business unit objectives.

Responsibilities include :

• Evaluate, accept, reject or modify risks within established underwriting guidelines and authority. Comply with company policies, procedures and rating plans when evaluating and managing risk.
• Responds to internal and external client inquiries.
• Monitor the workloads of Renewal Underwriters and make appropriate adjustments as needed to ensure all transactions are processed within company established service standards.
• Monitors the workflow queues and moves work appropriately among team to ensure all work is being processed within the set department SLA times.
• Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives.
• Provide subject matter expertise on systems, processes and procedures.
• Serve as the first point of contact for assigned team members as well as a referral authority as needed for the Renewal Underwriting team.
• Coach, train and mentor the Renewal Underwriting team including training of new hires and ongoing / continuing education of existing staff. Provide situational coaching and mentoring.
• Evaluate, monitor and recommend improvements to current processes and workflows to gain efficiencies for underwriting functions. Works with underwriting management to update processes, guidelines, procedures, workflows and training materials as needed.
• Performs research on issues and analyzes data to provide proposed solutions. Escalates proposed solutions to issues impacting performance of the Renewal Underwriting team.
• Participate in quality control reviews of staff on a regular and ongoing basis. Provide appropriate training and guidance to team as a result of the outcome of the quality control reviews.
• Work with the Core Underwriting Leadership to ensure underwriting objectives are being met.
• Operates according to underwriting authority as granted by Chief Underwriting Officer / Associate Vice President.
• Make sound risk and pricing decisions that achieve profitable loss ratios.
• Review team's quality audits and refer to underwriter based upon authority granted.
• Recognize and create cross-selling opportunities for other company products when appropriate.
• Works with team to boost morale, be a role model, and provide positive reinforcement.
• Continues to increase underwriting knowledge and skills.

May perform other functions as assigned.

Qualifications

Additional Company Details

Travel may be required on occasion. While performing the duties of this job, the employee is typically required to sit and talk or hear. The employee is infrequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job typically includes close vision, occasional use of depth perception, and infrequent need for distance vision, color vision, and ability to adjust focus. The noise level in the work environment is usually moderate. Most functions of this position are completed while sitting at one's desk and working on a computer.

Sponsorship Details

Sponsorship not Offered for this Role