Director, Inside Sales

Job Description

Job Description

Exclusive Resorts has expanded into a new business vertical and we are looking for a dynamic and strategic inside sales leader with a proven track record of building and guiding high-performing teams. This individual will be equally adept at setting vision and rolling up their sleeves to drive results. The ideal candidate will bring deep expertise in sales strategy, operations, and team development—combining data-driven decision-making with a passion for delivering exceptional customer experiences. They will have experience scaling sales functions, improving conversion and retention, and fostering cross-functional collaboration in a fast-paced, service-focused environment. A natural motivator and coach, this leader will inspire their team to achieve ambitious goals while ensuring operational excellence and profitability.

Key Responsibilities

Leadership & Team Development

• Lead and inspire sales and sales development teams to consistently exceed performance targets.
• Build, recruit, onboard, and retain top talent to grow the function.
• Foster a collaborative, high-performance culture that motivates team members to achieve individual and team goals.
• Oversee training programs to ensure employees have deep product knowledge, mastery of sales systems, and strong sales skills.
• Provide regular coaching, performance feedback, and development opportunities, both formally and informally.
• Establish accountability measures so team members understand how their work impacts the broader organization.

Strategy & Planning

Operational Excellence

Sales Activities & Performance Management

Qualifications & Experience

Key Performance Indicators (KPIs)