Job Description
Job Description
Benefits :
- 401(k) matching
- Company parties
- Competitive salary
- Employee discounts
- Training & development
Office Assistant & Showroom Coordinator
Budget Blinds of Boise
Customer-Focused | Detail-Oriented | Team-Driven
Benefits and Perks
Competitive Pay401k MatchingCareer Advancement OpportunitiesSignificant Employee, Friends & Family DiscountsProven Training ProgramTeam Building ActivitiesFun and Positive Work EnvironmentAwesome Co-workersNew Building!Summary of Role
This full-time, customer-facing role is the front-line representative of our showroom and a key support member of our office team. You will warmly greet customers, assist with appointment scheduling, follow up with leads, and keep the showroom looking professional and organized. Youll also coordinate order status updates, communicate with vendors, and support both sales and service teams to ensure an outstanding customer experience from first contact to final install.
Key Responsibilities
Customer & Showroom Experience
Greet all showroom visitors with warmth and professionalismAssist customers with basic product questions, sample books, and pricing supportMaintain a clean, welcoming showroom environment at all timesRegularly update product sample books, swatch racks, and showroom displaysProvide showroom coverage on a rotating basis (including 12 Saturdays / month)Lead Management & Scheduling
Follow up with all leads in a timely, professional mannerSchedule consultations and installations through our CRM softwareConfirm upcoming appointments and communicate reschedules or updates as neededWork closely with the sales and install teams to keep schedules accurate and fullEnsure no lead or customer inquiry falls through the cracksVendor & Order Coordination
Communicate with vendors to track product status, resolve shipping issues, and update timelinesFollow up on product delays and backorders, keeping the team and customers informedSupport warranty claim documentation and follow-up when neededOffice Support
Answer phones and direct inquiries to the right team memberInput customer and order details accurately in our systemsPerform administrative duties such as filing, scanning, and order entryHelp maintain organization of office materials, print materials, and suppliesQualifications
Friendly, polished, and professional customer service approachExcellent verbal and written communication skillsStrong attention to detail and ability to manage multiple prioritiesComfortable with scheduling, CRM systems, and Microsoft Office SuitePrior experience in retail, admin, or customer service preferredHighly organized with strong follow-throughSelf-motivated, dependable, and a great team playerInterest in home dcor or design is a plus!Physical Requirements
Ability to sit or stand for extended periodsAbility to lift up to 30 lbs occasionally (sample books, brochures, etc.)Willingness to help with showroom maintenance and Saturday coverage when neededCompensation / Additional Considerations
Pay Range : $17.00 $21.00 per hour , based on experience, qualifications, and skill setFull-time position (40 hours / week)A part-time version of this role is also available , including Saturday showroom coverage. Please indicate interest in part-time when applying3% IRA MatchFlexible scheduling with rotating SaturdaysWork Location : Main Budget Blinds BuildingHealth benefits are not offered , but we partner with an independent broker who provides access to competitive private insurance optionsAbout Budget Blinds
Budget Blinds is a locally owned franchise proudly serving the Treasure Valley for over 30 years. Backed by the strength of Home Franchise Concepts, were North Americas #1 provider of custom window coverings. Our newly built showroom and office space reflect our commitment to growth, professionalism, and service. If you love organization, people, and creating great customer experiences, wed love to have you join our TEAM!