Captive Insurance Program Manager

Program Manager

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what's possible. As part of our global team, you'll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We're a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you'll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

Artex is a global leader in the alternative risk space and the 3rd largest Insurance Manager in the world, with 1,000 employees across the globe and 5000 clients. Our employees work together to conceive, design, and manage alternative risk transfer solutions that help our clients manage today's challenges and tomorrow's opportunities.

The Program Manager is responsible for delivering exceptional customer service and establishing relationships with clients. This role will collaborate with other team members to achieve goals, constantly seek improvement and will demonstrate the Artex values. The Program Manager works closely with the Assistant Captive Director, Captive Director and other team members in servicing designated groups of clients as it relates to the renewal process and client administration policy support. The Program Manager is accountable for delivering high quality and efficient service to both internal and external clients by assisting with the overall workflow processes.

Required : Bachelor's degree and 3 or more years client coordination and / or claims management experience, OR High School degree with 8 or more years client coordination and / or claims management experience. Able and willing to travel approximately 10% of the time. Preferred : Bachelor's degree plus 3 or more years client coordination and / or claims management experience. or High School diploma / GED with 8 or more years client coordination and / or claims management experience. Working knowledge of Microsoft Windows applications and MS Office. Appropriate Property & Casualty Insurance license desired. Understanding of the insurance brokerage business. Exceptional organizational skills Strong written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and quality. Ability and desire to provide results. Develop a professional rapport with internal and external partners. Utilize your resilient and adaptable mentality in the face of shifting priorities. Eagerness to collaborate with teams and other employees.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We value inclusion and diversity. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.