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Admissions Specialist: Full-time
Admissions Specialist: Full-timeValley Hope Association • Grapevine, TX, US
Admissions Specialist : Full-time

Admissions Specialist : Full-time

Valley Hope Association • Grapevine, TX, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

ADMISSIONS SPECIALIST : Thursday-Sunday 11am-10pm

Valley Hope is expanding our Admissions team by adding this new role of Admissions Specialist. This is a full-time work-from-home position; however, the ideal candidate with reside within an hour drive of a Valley Hope facility.

Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Valley Hope restores lives affected by addiction and supports lifelong recovery.

EDUCATION & EXPERIENCE

Required :

  • One (1) plus years of work experience in a similar position and / or healthcare environment.
  • One (1) plus years of customer service experience.

Preferred :

  • Associate degree.
  • Two (2) plus years of work experience in behavioral healthcare environment and / or within the substance abuse treatment industry.
  • Work experience as a Behavioral Healthcare Technician, Case Manager, or Peer Support Recovery Specialist.
  • Cardiopulmonary Resuscitation (CPR)

    • COMPENSATION :

  • Starting Hourly wage at $20.00 - $26.00 / hr. (Based on education and experience)

    • BENEFITS :

  • Affordable health, dental, and vision insurance
  • Tuition Assistance
  • Student Loan Repayment
  • Public Student Loan Forgiveness (PSLF) Eligible Employer
  • 8 Paid Holidays (Including 1 Personal Holiday)
  • PTO – Up to 22 Days per year based on years of service
  • Paid Parental Leave
  • 401(k) Retirement Plan with employer match
  • Health Saving and Flexible Spending Accounts
  • Employee Assistance Program
  • And much more!

    • JOB SUMMARY :

  • Functions as a key member of the Business Services team; works collectively to support the admissions needs of identified markets for residential and outpatient treatment facilities with an emphasis on prospective patients and securing VHA as their service provider.
  • Handles incoming admissions inquires; serves as primary point of contact for prospective and incoming patients, families, and referral sources; creates a patient-focused experience for those seeking VHA services.
  • Conducts initial pre-admissions screening with a focus on gathering preliminary information to identify level of care / services needed and fit with VHA service; utilizes identified criteria and tools to perform high-level screening of mental and physical health status.
  • Performs preliminary financial assessment with prospective patients; gathers necessary financial information (including payor source / self-pay options) and processes Verification of Benefits to pre-qualify prospective patients.
  • Schedules admissions appointments for patients; communicates admissions appointments with appropriate staff / departments to ensure support for incoming patients.
  • Assists patients in completing administrative admissions process including obtaining necessary information in support of admissions appointments.
  • Refers inquires to other agencies and community resources when prospective patients’ needs are not a fit with VHA services.
  • Creates and updates electronic records in identified data tracking / electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and initial admissions processing.
  • Performs follow up calls in a timely manner to referral sources and prospective patients in support of their treatment needs and securing VHA as their service provider.
  • Performs medical records requests from referring providers and ensures compliance to HIPPA and 42 CFR Part 2 regulatory requirements.
  • Maintains information within identified systems on outside agencies / community resources; coordinates with appropriate process partners with to ensure data is current and accurate.
  • Maintains oversight of bed tracking data including open beds, incoming patients for the day, and discharges for the day.
  • Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
  • Assists with quality assurance measures in support of continuous improvement efforts.
  • Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements.
  • Maintains working knowledge of applicable Valley Hope policies and processes, facility specific protocols and insurance plans or identified markets, and regulatory requirements related to admissions functions of Business Services.

    • WORK ENVIRONMENT :

  • Remote work expectations : employee should designate a quite work space free of outside distractions / noises ; space needs to be such that PHI or confidential information is secured cannot be seen by others within the home; the employee is expected to not provide child care during their shift;
  • Must be able to work non-typical hours including evenings and / or weekends based on operational needs.
  • Sitting for extended periods of time

    • #ZR

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    Admission Specialist • Grapevine, TX, US