Parts Pro IIINorth Carolina Trailer Sales • Thomasville, NC, US
Parts Pro III
North Carolina Trailer Sales • Thomasville, NC, US
30+ days ago
Job type
- Full-time
Job descriptionIdentifies shipping methods Collects payment Monitors website for onsite orders Generate vendor parts orders Manage parts supply chain to optimize profits and revenues Identify vendors with available pricing to meet profit margin goals Adjusts retail price based on profit margin requirements Uses point of sale (POS) software to perform sales transactions, inventory updates, cycle counts, validating and adjusting inventory counts and resolve discrepancies Write service orders from start to finish, enter into POS and close out orders Conduct walk-arounds with customer to ensure service order is complete Notify customers of recommended additional services and when trailers are ready for pick-up Change tires Perform trailer hook-ups, if needed Answer inbound parts phone calls Assist walk-in parts customers and looks up trailer price & availability Check-in, label and stock parts Update and install parts displays on the lot and in office Sell accessories and other needed equipment for customers purchasing trailers Perform cycle counts for parts inventory. Manage parts supply chain to optimize profits and revenues Unload and assemble trailers before opening as needed Assist in organize inventory on lot Use point of sale software to perform parts transactions Take payment over the phone and in person for parts using various payment processing services. Cover the Service desk when Parts and Service Pro Team Leader is not available. Assist all other customers when needed Basic inventory management, processes and strategies Knowledge of supply chain management Learn & use point of sale software to perform parts transactions Cover service desk as back-up to Service Pro team General math skills (add, subtract, multiply, divide, percentages) Pass a math assessment NC Drivers License General computer skills (Google or Microsoft documents, spreadsheets, email, etc.) Data entry Ability to speak with customers & vendors to identify parts needed and resolve issues Ability to switch between tasks throughout the day Ability to keep work areas clean and organized Ability to learn parts inventory and gain sufficient knowledge to identify which parts are needed and research availability of parts to meet customer needs Ability to identify and resolve issues with team Lift 50 lbs with or without assistance 80% Quarterly Rock Achievement. 90% Weekly To Do completion rate. 90% Scorecard measurables. Must have retail sales experience Must be able to regularly lift 50 lbs. Must have valid NC Drivers license Must be skilled in Microsoft Office or Google Docs Must have reliable transportation Verbal Communication Conflict Resolution Multi-tasking General Math Skills Problem Solving Organization Email & Punctuality Work is performed at desk, outside retail lot, in parts warehouse, and in service shop Fast pace environment A small business requires varying tasks from time to time to ensure all needed tasks are completed. Product knowledge required to perform job proficiently
Job Description
Job Description
Description :
Parts Pro III - Job Description
Reports to : Service Manager
Primary job responsibilities :
- Monitor and adjust service priorities throughout the day; coordinate people resources to accomplish all service tasks
- Identify supply chain issues and develop mitigation strategies
- Monitor inventory utilization and turnover rates and recommend strategies to meet customer demands
- Train new parts staff at all locations
- Assign and monitor cycle counts, stocking and quarterly inventory processes
- Monitor market trends to identify and recommend new products (the next best thing)
- Coordinate direct shipping & logistics
Packs & ships parts
Ensures availability of parts as needed
Skills / Qualifications :
Store Hours : Monday - Friday : 9 : 00-5 : 30, Saturday : 9 : 00-2 : 00
Requirements :
Skills / Qualifications :
Work Environment :
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Parts • Thomasville, NC, US
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