Design Team Leader- User Experience Job at Edward Jones in St. Louis

Design Team Leader

Location: St Louis, MO

Employment type: Full-Time

Seniority level: Mid-Senior level

Position Schedule: Full-Time

Compensation: $117,000 - $199,300

Benefits: Edward Jones offers medical, prescription drug, dental, vision, voluntary benefits, disability, life, AD&D coverage, 401(k) retirement plan, health savings and flexible spending accounts, ten paid holidays, 15 days vacation, sick and personal days, paid day for volunteerism, bonus and profit sharing eligibility, and an Employee Assistance Program.

What You’ll Do

• Navigate multiple concurrent complex situations to yield a high‑performing team, with little to no guidance.
• Proactively build and maintain strong relationships with key stakeholders and matrix leaders to deliver on prioritized business needs and User Experience objectives.
• Manage team capacity and align the right team members and roles to the work.
• Apply an experience‑first mindset by reinforcing adherence to internal processes and best practices for consistent, high‑quality deliverables.
• Translate business needs and priorities to the team through effective communication and applied change management practices.
• Contribute to a backlog of continuous improvements for User Experience and lead efforts to implement process improvements.
• Drive and report on progress toward department, User Experience, or division objectives.
• Partner collaboratively with enabling functions to influence the prioritization of work that solves the greatest needs of the team or User Experience area.
• Inform User Experience strategy through data and storytelling.
• Identify and onboard talent to the team, working with internal teams and third‑party suppliers to secure contractor talent.

What You’ll Need

• Bachelor’s degree in Design, Science, Engineering or equivalent discipline (e.g., Human‑Computer Interaction, Human Factors, Instructional Design, Computer Science).
• 8+ years of progressive design experience.
• 6+ years of direct or indirect people leadership experience leading multidisciplinary design teams to advanced collaboration.
• Advanced skills in designing prototypes and using design tools.
• Demonstrated verbal and written communication skills, building relationships at all levels, and tailoring messaging to multiple audiences.
• Ability to quickly engage and inspire a diverse, multi‑disciplinary team and lead multiple large‑scale efforts concurrently.
• Expertise in design methodologies and systems thinking.
• Knowledge and experimentation with emerging design trends and technology.
• Change agility and comfort operating in ambiguity.
• Experience with DevOps methodologies (Agile, Waterfall, etc.) preferred.
• Experience leading large enterprise‑wide technology or strategic deployments preferred.

Preferred Skills

• Accessibility & Inclusive Design
• Agile Methodologies
• Branch Systems & Tools
• Customer Experience Design & Strategy
• Data Storytelling
• Design Patterns
• Human‑Computer Interaction
• UI/UX Design Tools
• Usability Testing
• UX Strategy
• User Interface Design
• User Journey Mapping
• User Research
• User‑Centered Design
• Web Design
• Wireframing

Candidates who live within a commutable distance from our Tempe, AZ and St. Louis, MO office locations are expected to work in the office three days per week, preference for Tue‑Thu.

If selected and accepted, you may retain your home‑based status.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Seniority level: Mid‑Senior level