Higher Education Client Account Manager (CAM), Vice President

Higher Education Client Account Manager, Vice President

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

As a Client Account Manager, Vice President for Higher Education for our Cities & Places practice in West Central, you will have the opportunity to impact strategic business relationships with key clients to assure Jacobs has sustained client relationships to achieve client satisfaction, and fully leverage relationships to benefit the clients and the firm. Working with members of our team, your focus is to boost Jacobs into clients' firm-of-choice for Higher Education clients in Texas and throughout our West Central Region. You will also make certain Jacobs has a thorough understanding of clients' needs and is seen as their best advocate for accomplishing their goals.

In this role, you will lead select Higher Education client accounts, primarily located in Texas, and also throughout Jacobs' West Central region. You will collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts. This position will be based in or near to a major metropolitan location in Texas (Dallas, Houston, San Antonio, or Austin).

During your time with us you will :

• Serve as the point of contact for client service activities and develop strategies to grow the higher education practice for various clients in Texas and the region, including design and PMCM services.
• Work with the Geographic Cities & Places Market Growth Director to align Higher Education strategy within the broader West Central portfolio.
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
• Facilitate deep, personal, valuable client relationships between Jacob's personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
• Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
• Identify higher levels of client engagement for executive sponsors.
• Secure management commitment and influence / attract key staff for pursuits.
• Work with office / corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
• Actively engage with project and Sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
• Coordinate and facilitate the Sales process, including Go / No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
• Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices / projects and remote locations enabling them to deliver their best work.

Here's what you'll need :

Ideally, You Will Also Have :

Jacobs' health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried / exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $203,300.00 to $307,450.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Locations : City

State

Country

Houston

Texas

United States

Austin

Texas

United States

San Antonio

Texas

United States

Dallas

Texas

United States