Creating efforts using customer database for mailings, communicating results, working with management and IT to develop the marketing system.
ESSENTIAL DUTIES AND RESPONSIBILITES:
- Assists in planning of all Database and Direct Marketing programs
- Assists in the preparation of profit and loss statements for all Database marketing programs
- Utilize Marketing Workbench to extract data for customer mailings and reporting
- Performs ad hoc data extracts and analysis
- Proactive role in developing strategic use of existing information processes, as well as evaluating potential uses of new processes
- Develops a thorough understanding of the property Marketing goals
- Develops and maintains policies, procedures and standards relating to database management and monitors transaction activity
- Supervises suspense and trespass account processing
- Supervises direct mail agency to ensure deadlines are met and costs controlled
- Perform analysis on database performance including revenue trends, attrition and migration, and reinvestment levels
- Supervises team to ensure accurate and timely redemption of all coupons
- Develop presentations for upper management
- Acts as a role model and always presents oneself as a credit to Prairie Band Casino and encourages others to do the same
- Adheres to regulatory, departmental and company policies
- Other related duties as assigned
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
- Bachelor degree
- Two years’ experience in managing data driven marketing campaigns
- Must possess excellent skills in project and people management, communication and writing
- A record of satisfactory performance in all prior and current employment
PHYSICAL, MENTAL, & ENVIRONMENTAL DEMANDS:
- Physically mobile with reasonable accommodations
- Respond to visual and aural cues
- Read, write, speak, and understand English
- Operate in mentally and physically stressful situations
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.