Overview
Home Medical Equipment Specialist I - Owatonna
Pay found in job post. Base pay range $21.48 / hr - $29.02 / hr.
Responsibilities
- Assist patients with product selection and training of home medical equipment in accordance with provider prescriptions.
- Gather registration and insurance information accurately and efficiently, and process information for payment according to payer requirements.
- Handle private patient information in a compliant and confidential manner.
- Assist with maintaining store inventory including inventory cycle counts and perpetual inventory.
- Perform duties with attention to age and ability considerations of the patient.
- May provide patients with mobility aids, breast pumps, CPAP machines and supplies, over-the-counter compression or braces, ostomy supplies, urology supplies, wound care supplies, oxygen services, or other durable medical equipment, depending on store location.
- May be assigned to work on the medical supply store floor or in a call center environment.
Qualifications
High school diploma or equivalent. Prior customer service, sales, healthcare, or patient care experience preferred. Prior DME experience preferred but not required.Effective reading, writing, speaking and understanding English.Ability to learn technical tasks and follow written and verbal directions. Comfortable with technology and problem solving; proficient with software applications.Exceptional customer service and communication skills with high professionalism and the ability to have crucial conversations.Proven ability to multi-task and make good decisions regarding customer service. Must be able to work independently as needed.Knowledge of Medicare, Medicaid and / or private insurance billed preferred with attention to detail.Physical and mental stamina for a fast-paced environment; may be on feet or sitting 90-100% of the time. Must be able to lift up to 50 pounds. Must be current on all applicable annual competencies. If location requires driving a company vehicle, must have a valid driver's license and a clean driving record.Exemption Status
Nonexempt
Compensation
$21.48 - $29.02 / hour
Benefits
Medical : Multiple plan options.Dental : Delta Dental or reimbursement account for flexible coverage.Vision : Affordable plan with national network.Pre-Tax Savings : HSA and FSAs for eligible expenses.Retirement : Competitive retirement package to secure your future.Schedule & Hours
Full Time; 80 hours per pay period. Monday - Friday, 8am-5pm. Weekend Schedule : NA. International Assignment : No.
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix / Scottsdale, AZ; Jacksonville, FL; Rochester, MN; Mayo Clinic Health System campuses throughout Midwestern communities; and at Mayo Clinic\'s international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify and may provide information from each new employee\'s Form I-9 to confirm work authorization.
Recruiter
Tavy Smalls
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