Credit Operations Senior Manager II

The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.

Need Help

If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).

Regular or Temporary :

Regular

Language Fluency : English (Required)

Work Shift :

1st shift (United States of America)

Please review the following job description :

JOB SUMMARY

Responsible for managing resources developing and implementing an operational plan and ensuring that departments procedures are carried out in guidance with legal and regulatory procedures / policies while mitigating risk. Manage multi-site multi-departmental or elevated risk team. Evaluates organizational efficiency and makes necessary changes to maximize staff productivity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Support Dealer Retail Services Direct to Consumer Small Business Wealth and Premier portfolios.

2. Provide leadership and management oversight to achieve processing and performance results of the highest quality which are in accordance and consistent with corporate objectives legal and regulatory compliance.

3. Direct and lead teammate development and engagement. Make recommendations for teammates regarding employment career and professional development performance evaluations salary changes promotions transfers and terminations within established policies and guidelines.

4. Plan and develop departmental profit plans (potentially multiple) within established guidelines; administer compliance to meet budgetary goals and negotiate changes as required. Provide monthly reforecast variance explanations and trend analysis to Management.

5. Responsible for all aspects of directing planning scheduling coordinating and leading activities at multiple assigned locations.

6. Responsible for creation and implementation of business recovery business impact analysis and alternate site strategies for critical and essential Bank functions. Activities include managing associate resources pandemic strategies communication strategies technology recovery equipment needs and vendor resources.

7. Ensure compliance and risk mitigation through review revision and application of policies procedures and controls meeting regulatory legal and audit requirements.

8. Foster a results-oriented team that continuously evaluates existing operations and new technologies. Implement strategies to improve quality productivity and efficiency within all areas of responsibility.

9. Manage risk for complex regulatory and compliance processes on behalf of the Community Bank.

10. Manage offshore team(s) and ensure their production quality and processes meet or exceed Truist standards.

QUALIFICATIONS

Required Qualifications :

The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelors degree in Business or other related field or equivalent education and related training

2. Ten years of experience in banking; eight years of management experience.

3. Exhibits effective leadership skills that produce results from coaching delegating and development of teammates.

4. Creative flexible decisive and adaptable to dynamically changing and demanding business / production environment

5. Thorough analytical planning and quality control problem-solving and crisis management skills

6. Demonstrated proficiency in basic computer applications such as Microsoft Office software products.

7. Excellent interpersonal and communication skills verbal and written; ability to successfully interact with and influence all levels of management and staff.

8. Excellent negotiation and presentation skills. Excellent time and people management skills

9. Thorough understanding of process and production management principles.

10. Ability to travel greater than 10%

Preferred Qualifications :

1. Masters degree in Business or other related field

2. Graduate of internal or external banking leadership program.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and / or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Required Experience :

Senior Manager

Key Skills

Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1