Job Description
Job Description
Description :
The Accounts Receivable Specialist is responsible for managing and collecting outstanding payments from insurance companies and patients. This role ensures accurate claim follow-up, resolves denials and submits appeals, and maintains compliance with billing and collection policies. The ideal candidate has strong communication skills, attention to detail, and a solid understanding of medical billing, insurance processes, and reimbursement practices.
- Review and monitor outstanding accounts receivable (A / R) for insurance and patient balances.
- Follow up on unpaid, denied, or underpaid claims with insurance carriers to ensure timely reimbursement.
- Contact patients to arrange payment plans and resolve billing inquiries professionally and empathetically.
- Research and resolve claim denials and discrepancies by working with payers, billing staff, and providers.
- Generate and analyze aging and collection reports to identify and prioritize delinquent accounts.
- Maintain detailed documentation of all collection activities in patient account records.
- Ensure compliance with HIPAA and all federal, state, and payer regulations.
- Collaborate with billing and coding teams to prevent future claim rejections or delays.
- Participate in monthly reconciliation, audits, and process improvement initiatives.
Requirements :
High school diploma or GED required; associate’s degree in healthcare administration or related field preferred.1–3 years of experience in medical billing, insurance collections, or accounts receivable within a healthcare setting.Knowledge of medical billing procedures, insurance claim processes, EOBs, CPT / ICD-10 codes , and payer guidelines.Experience with EHR and billing softwareProficiency with Microsoft Office (Excel, Word, Outlook) .Strong communication, negotiation, and problem-solving skills.Excellent attention to detail, organization, and time management.Familiarity with HIPAA regulations and patient confidentiality standards.