Job Summary
The E-Commerce Specialist will manage online listings, optimize product content, drive digital sales campaigns, and support order fulfillment operations for pharmacy and medical supply products. This role requires a strong understanding of e-commerce platforms, digital merchandising, and compliance with healthcare-related advertising and shipping requirements.
Key Responsibilities
- Manage listings, product pages, and digital storefronts (e.g., Shopify, Amazon, Rx-specific platforms)
- Create SEO-optimized content for product titles, descriptions, and metadata
- Monitor inventory, pricing, and customer reviews across platforms
- Coordinate product uploads, promotions, and updates with marketing and pharmacy teams
- Analyze performance data and implement strategies to increase traffic and conversions
- Ensure compliance with pharmacy advertising rules (FDA, FTC, HIPAA)
- Support customer service, returns, and order processing issues
- Collaborate with design and logistics teams to streamline operations and brand presence
Qualifications
Associate degree in Marketing, Business, or related field (Bachelor's preferred)2+ years of experience in e-commerce, digital merchandising, or online retailFamiliarity with pharmacy or healthcare product listings and regulatory considerationsProficient with platforms like Shopify, WooCommerce, Amazon Seller Central, and Google Merchant CenterStrong writing, organization, and analytics skillsPreferred Skills
Experience with pharmacy e-commerce or medical DME platformsBasic graphic design or product photography skillsKnowledge of Google Analytics, Meta Ads, Klaviyo, or similar toolsExperience integrating POS / inventory systems with online storefrontsBilingual (English / Spanish or English / Tagalog) preferredBenefits
Health, dental, and vision insurance401(k) with employer matchPaid time off and holidaysE-commerce and digital marketing training opportunitiesPotential to grow into digital sales or marketplace manager roles