Luxury Salon Assistant Manager

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Employee discounts

Opportunity for advancement

Training & development

At Salon Halo, we cultivate a culture of innovation, collaboration, and continuous growth while providing an elevated level of service that keeps our clients returning. We are seeking a driven and dynamic Assistant Salon Manager to support our Luxury Salon Managers at our Tampa area locations. This role is ideal for an aspiring leader who desires hands-on experience in high-end salon operations, with mentorship to grow into a larger leadership role in the future.

Why Join Salon Halo?

• Work in an upbeat, culture-centered luxury salon environment.
• Mentorship & Training to develop leadership and business management skills.
• Opportunities for career growth, increased responsibilities, and bonuses based on performance.
• Access to educational resources, business development training, and leadership coaching.
• A chance to be part of a team that fosters excellence, teamwork, and growth.

Key Responsibilities :

1. Guest Experience & Front Desk Leadership

• Ensure a 5-star luxury experience for all guests.
• Be the first and last point of contact for clients, setting the tone for their visit.
• Manage guest communications, including returning voicemails, emails, and social media inquiries promptly.
• Maintain a welcoming and professional environment that aligns with Salon Halos high standards.
• Assist stylists with guest resolutions, ensuring satisfaction and retention.

2. Operational Excellence

• Oversee cleanliness and appearance of all salon areas.
• Ensure opening and closing checklists are completed efficiently.
• Assist in inventory management and budget tracking.
• Support planning and execution of seasonal promotions and decor.

3. Stylist & Team Performance Support

• Assist in tracking and optimizing stylist productivity.
• Help stylists utilize salon systems for success and goal tracking.
• Support training and coaching efforts to help stylists meet their individual KPIs and career objectives.
• Foster a team culture of accountability, inspiration, and professional growth.

4. Growth & Community Involvement

• Support the Luxury Salon Manager in executing marketing initiatives and local events.
• Represent Salon Halo in the community, fostering relationships and brand reputation.
• Assist in creative innovations and salon growth strategies.

5. Adaptability & Leadership Development

• Be flexible and responsive to the needs of the salon.
• Lead the team through daily challenges with problem-solving and a forward-thinking approach.
• Develop leadership and business acumen through ongoing education and mentorship.
• Provide support across multiple locations as needed.

Ideal Candidate Qualifications :

• 1+ years of experience in an administrative or customer service role.
• Passion for the beauty industry and luxury guest experiences.
• Strong ability to multitask, stay organized, and manage time effectively.
• Self-motivated, forward-thinking, and eager to grow into a larger leadership role.
• Exceptional communication skills and ability to hold others accountable through education, coaching, and inspiration.
• Tech-savvy with the ability to quickly learn salon management systems.
• Positive attitude, teamwork-oriented, and adaptable in a fast-paced environment.
• Availability to work evenings and weekends (Fridays & Saturdays)

Join Us & Grow with Salon Halo!

This is more than just a jobits an opportunity to develop as a leader and gain invaluable experience in a high-performing, luxury salon environment. If youre excited to support a thriving team, provide exceptional client experiences, and be mentored toward a future leadership role, wed love to hear from you!