Luxury Hospitality Supervisor (Hiring Immediately)

Do you strive to deliver excellence in an atmosphere of luxury and sophistication?

Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our team as a Supervisor.

Why Home House?

Join our family :

Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.

Career growth :

Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development.

Prestigious environment :

Work in one of London's most exclusive private members' clubs in an opulent setting.

Exceptional standards :

Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

Vibrant atmosphere :

Immerse yourself in the unique energy of Home House.

Your purpose

• Deputise in the absence of the Departmental Manager.
• Ensure our Standard Operating Procedures are followed consistently in order to maintain our standards of guest service.
• Have complete knowledge of facilities, room rates, promotions and hours of operation across both Houses so that you and the team can positively approach bedroom, room service and F&B outlet sales opportunities.
• Handle all guest enquiries and special requests to standard.
• Ensure the atmosphere of the area you are working in compliments the time of day / night (lighting, music, furniture) and maintain its general upkeep / cleanliness.
• Ensure you and the team positively approach sales opportunities in order to maximise revenue by making informed recommendations based on in-depth knowledge of the menus (including preparation techniques and accompaniments).
• Ensure all sales transactions follow company procedures.
• Report any faulty equipment, machinery and service-ware correctly.
• Ensure the area you are working in is closed and secured at the end of each night shift.
• Encourage and respond to guest feedback accordingly.

About you

In return, what do we offer?

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

Welcome Home.