Program Coordinator II / Branch Manager II - 180312

Branch Manager II

Are you passionate about management? Are you able to work in a fast-paced environment and successfully navigate priorities? If so, we may have an amazing opportunity for you to join our team as a Branch Manager. Come discover your next exciting career with the SCDMV! Branch Managers not only lead the way in a result-oriented environment, but they also help mentor their team for success.

This position is located at the Florence Department of Motor Vehicles (DMV) Branch Office in Florence, SC.

Responsibilities of the Branch Manager II :

• Manages, directs, plans, and coordinates the activities necessary for the day-to-day office operation of a branch office. Performs and assists with audits of offices and associated entities operating under the Agency's enforcement areas.
• Monitors miscellaneous investigations ensuring department criteria and policies have been met. Holds office meetings to advise staff on new and existing DMV policies and procedures.
• Manages all personnel matters such as hiring, performance appraisals and disciplinary actions. Monitors career programs to ensure they meet requirements and needs.
• Counsels and reprimands employees. Completes human resources requirements for subordinate personnel including EPMS ratings and time entries / request in SCEIS.
• Maintains inventory of office supplies and prepares requisitions. Prepares inventories of all accountable items, monthly, quarterly, and yearly reports.
• Guides subordinate employees on DMV policy and procedures.
• Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses beginner permits, and identification cards for all classes; original, renewal, duplicate, transfers, temporary and replacement vehicle registrations, license plates, permits, and / or titles. This includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles.
• Performs edits of the customer's name and address fields. Processes Motor Voter Registration requests.
• Research suspension inquiries, modifies driver record status, and clears suspensions.
• Processes international Registration plan registration credentials and issues automobile dealership licenses. Administers knowledge tests for all classes to include CDL.
• Answers customer inquiries pertaining to driver, vehicle, registration, titling and insurance requirements by phone, email, and in-person. Greets and directs customers to appropriate areas of the office.
• Collects all required fees and donations for the Donate Life Fund. Reconciles and prepares individual daily report and refund request documents.
• Computes vehicle sales tax and makes weight adjustments to the vehicle record file.
• Other duties as required by manager

Minimum Requirements

Additional Requirements

Preferred Qualifications

Additional Comments

What's in it for you? At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.

So, what are you waiting for? Come be a part of a remarkable team within a growing agency that is always striving to improve the customer experience! The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history. Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.