Talent.com
Guest Service Supervisor
Guest Service SupervisorGlobal Partners • Marlborough, MA, United States
Guest Service Supervisor

Guest Service Supervisor

Global Partners • Marlborough, MA, United States
30+ days ago
Job type
  • Full-time
Job description

We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?"

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. FromAlltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives likeGlobalGLOand supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
  • You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone.
  • You are confident and make eye contact with guests.
  • You have superior relationship building skills and can establish a connection with guests and associates.
  • You are trustworthy and responsible.
  • You are detailed oriented and have excellent organizational skills.
  • You defuse issues by utilizing problem solving techniques.
  • You are a proven self-starter with demonstrated ability to make decisions.
  • You direct others and prioritize tasks.

"Gauges" of Responsibility

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc).
  • Ensure the 24 / 7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.
  • "Fuel" for You

  • Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead - We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
  • The GPS of our Interview Process

  • First thing first, if you're interested in the role, please apply.
  • The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you.
  • We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time.
  • Qualification

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays
  • Must be efficient and organized
  • Must be at least 18 years of age to be considered for position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
  • Work in intermittent temperatures (i.e. cooler, outside, etc.,)
  • Education

  • High School Diploma or GED
  • Pay Range : $17.66 - $20.87

    The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department / team performance and market factors.

    We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

    Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

  • Disclaimer : At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know : In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • Create a job alert for this search

    Guest Service Supervisor • Marlborough, MA, United States

    Related jobs
    Facilities Supervisor

    Facilities Supervisor

    Natures Medicines - Globe Street • Uxbridge, MA, USA
    Full-time
    Quick Apply
    We believe that different perspectives ignite innovation and drive us forward.Our mission is to create a vibrant workplace where everyone feels seen, heard, and empowered to reach their full potent...Show more
    Last updated: 30+ days ago
    Freight Operations Supervisor

    Freight Operations Supervisor

    Staples, Inc. • Worcester, Massachusetts, United States
    Full-time
    VETERANS ENCOURAGED TO APPLY! 1st Shift - 6 : 00am Start / Tuesday-Saturday Staples is business to business.Our supply chain team is dedicated to meeting our customers' needs both now and in the future...Show more
    Last updated: 18 hours ago • Promoted • New!
    Roofing Field Operations Supervisor

    Roofing Field Operations Supervisor

    Team Sunshine Construction, LLC • Hudson, MA, US
    Full-time
    Quick Apply
    Transforming Solar, Construction, and HVAC in New England!.Ranked #2 Solar Installer by Forbes, Team Sunshine is dedicated to leading the charge in solar energy, construction, and HVAC services in ...Show more
    Last updated: 30+ days ago
    Shift Supervisor

    Shift Supervisor

    KFC • Greenville, RI, US
    Full-time
    We offer early wage access through Tapcheck so you can cash out on your wages before payday! • •.But we do more than fill people up. Our meals matter; when we serve them with southern hospitality, we ...Show more
    Last updated: 30+ days ago
    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1281)

    Seasonal : Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T1281)

    Target • Milford, Massachusetts, United States of America
    Part-time
    The Starting Hourly Rate / Salario por Hora Inicial is $18.The Pay Range / Rango salarial is $18.Working at Target means helping all families discover the joy of everyday life.We bring that vision ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Success Supervisor - Signature - Leominster, MA

    Customer Success Supervisor - Signature - Leominster, MA

    Massachusetts Staffing • Leominster, MA, US
    Permanent
    Explore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better ever...Show more
    Last updated: 1 day ago • Promoted
    PT Hub Supervisor

    PT Hub Supervisor

    United Parcel Service • Shrewsbury, MA, US
    Permanent
    This position supervises Package Handlers and trains, develops, and holds workgroups responsible for safety, production and attendance. This position sets and maintains high standards for account pr...Show more
    Last updated: 15 days ago • Promoted
    Travel Speech Language Pathologist in Greenville, RI - $3464 / month

    Travel Speech Language Pathologist in Greenville, RI - $3464 / month

    VETTED • Greenville, RI, United States
    Temporary
    Job Opportunity : Speech Language Pathologist.Specialty : Speech Language Pathologist.Location : Warwick, Rhode Island.Provides specialized healthcare services in a clinical setting.Works collaborativ...Show more
    Last updated: 1 day ago • Promoted
    Kitchen Supervisor

    Kitchen Supervisor

    sweetgreen • Fayville, Massachusetts, United States
    Full-time +1
    A Healthier Future Starts With You!As a Kitchen Lead, you'll be an ambassador for our mission : building healthier communities by connecting people to real food. You're the backbone of our hot food p...Show more
    Last updated: 7 days ago • Promoted
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Fitchburg, Massachusetts
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 13 days ago • Promoted
    WATER DISTRIBUTION SUPERVISOR

    WATER DISTRIBUTION SUPERVISOR

    City of Worcester • Worcester, MA, United States
    Full-time
    The City of Worcester is seeking qualified applicants for the position of.Water Operations Division within the Department of Public Works. Under the direction of the Assistant Director of Water Oper...Show more
    Last updated: 30+ days ago • Promoted
    Shift Supervisor Plastic Injection Molding

    Shift Supervisor Plastic Injection Molding

    Clayens US LLC • Fitchburg, MA, US
    Full-time
    Committed to an industry that combines innovation and responsibility, we embody our slogan on a daily basis : .We are looking for an experienced Shift Supervisor to oversee our production operations...Show more
    Last updated: 16 hours ago • Promoted • New!
    Guest Service( 7am-3pm, 3p-11pm Shifts)

    Guest Service( 7am-3pm, 3p-11pm Shifts)

    Extended Stay America • Marlborough, MA, United States
    Full-time +1
    The guest service representative position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for as...Show more
    Last updated: 28 days ago • Promoted
    Service Technician

    Service Technician

    ADT Careers • Hollis, NH, United States
    Full-time
    ADT has been in the business of helping save lives since 1874.As the #1 smart home security provider in the U.Our continuous innovation, advanced technology and strategic partnerships deliver produ...Show more
    Last updated: 16 days ago • Promoted
    Speech Language Pathologist Substitute

    Speech Language Pathologist Substitute

    Smithfield Public Schools • Woonsocket, RI, United States
    Full-time
    To evaluate and provide services to students who have been identified with speech, hearing and / or a language disability that directly interferes with individual student's ability to access the curr...Show more
    Last updated: 1 day ago • Promoted
    Inside Sales / Customer Service - Machine Shop - Ayer, MA

    Inside Sales / Customer Service - Machine Shop - Ayer, MA

    Michael Page • Devens, MA, US
    Full-time
    Inside Sales / Customer Service Role.Join a well-established company with 10 million in revenue.New AI software and a brand new manufacturing facility. Our client is located north of Boston, and is ...Show more
    Last updated: 25 days ago • Promoted
    AGENT - ROOM GS

    AGENT - ROOM GS

    Pyramid Global Hospitality • Marlborough, MA, US
    Full-time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show more
    Last updated: 30+ days ago • Promoted
    SY 25-26 Speech & Language Pathologist (2 positions)

    SY 25-26 Speech & Language Pathologist (2 positions)

    Fitchburg Public Schools • Fitchburg, MA, United States
    Full-time
    The vision of each of the Fitchburg Public Schools is to provide learning experiences that engage all students in achieving high academic standards while developing intellectual rigor, creative int...Show more
    Last updated: 1 day ago • Promoted