Branch Customer Service and Sales Rep - Fort Collins, CO

Branch Customer Service Representative

It's a great time to join AAA The Auto Club Group!

Join the team committed to driving your career forward.

Job Type : Full time

Exempt / Non Exempt : Hourly

Job Description :

Why Choose a Career with the AAA The Auto Club Group (ACG) :

• Established brand that has been around for over 100 years. Our members know and trust us!
• Branch Offices house travel, membership, insurance sales and support employees

You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.

Excellent Opportunities to Build a Career Path :

The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as :

A Day in the Life of a Branch Customer Service Representative :

The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

How We Reward Our Employees :

Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $20.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages :

We Are Looking For Candidates Who :

Required Qualifications :

Successful candidates will possess :

Work effectively in a team environment

Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility

Work under pressure in a high volume, fast paced customer service environment

Work irregular hours including holidays and weekends (may include community events)

Work Environment :

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.