Business Systems Analyst I- Consumer Loans

Overview

This is a remote role that may only be hired in the following locations : CT, DE, IA, IN, KS, KY, NC, NH, OH, PA, RI, SC, VA, WV, PA, WI, AZ, FL, GA, MI, MO, TN, TX.

This Business Systems

Analyst I

position will join the Consumer Loan Origination Systems team that provides development and support to over 600 branches at First Citizens Bank. Initially, you will focus on providing QA / testing support for configuration and software developed by the team, with a focus on accuracy and compliance with our SDLC standards. Over time, you will have the opportunity to further your skillset and knowledge in two areas :

identifying

and writing clear requirements in partnership with our business

stakeholders, and

performing hands-on data analysis and software configuration.

Responsibilities

System Testing – In compliance with FCB SDLC standards,

validates

that developed software meets acceptance criteria and conforms to expected functionality.

Data Analysis - Sources, compiles, and interprets data. Performs basic analysis for accuracy and efficiencies, effectively

communicates

analysis

output.

System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience.

Assists

in implementing recommended modifications and enhancements.

Identifying Requirements - Determines system requirements and communicates them

through the use of

specifications, reports, project plans, or other forms of documentation.

Ensures

compliance through monitoring and analysis.

Reporting - Produces reports based on data analysis, user input, and system testing.

Assists

in the identification of potential issues or areas of improvement.

Qualifications

Bachelor's Degree and 1 years of experience in System Support, or Analytics, or Operations Support OR High School Diploma or GED and 5 years of experience in System Support, or Analytics, or Operations Support

Preferred Qualifications :

Experience working in an Agile environment (Scrum or Kanban)

Clear, concise verbal and written communication

Experience / exposure with SQL, Microsoft Access, and Microsoft Excel

Experience testing developed / deployed software

Familiarity with Consumer Lending or other Lending platforms

Demonstrated sense of personal agency and proactivity – you search for problems to fix rather than wait for them to be handed to you

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.