General Manager

Job Description

Job Description

Nestled at the base of Attitash Mountain in the heart of the White Mountains, the Grand Summit Hotel at Attitash offers the perfect balance of adventure and relaxation. As the only ski-in / ski-out hotel in the area, we pride ourselves on delivering memorable guest experiences all year long from winter sports and fall foliage to summer hiking and family getaways. We're looking for a dynamic and driven General Manager to lead our team and oversee day-to-day operations with a hands-on approach.

Position Summary :

The General Manager is responsible for the overall success of the Grand Summit Hotel, ensuring high standards of guest service, operational efficiency, staff development, and financial performance. This role demands a leader who is both strategic and operationally savvy, with the ability to inspire the team and enhance the hotel's reputation as a premier mountain resort destination.

Key Responsibilities :

Lead all hotel operations including Rooms, Housekeeping, Food & Beverage, Engineering, and Sales

Ensure guest satisfaction through hands-on management and high visibility throughout the property

Drive revenue and manage expenses to achieve profitability targets

Oversee recruitment, training, and performance management of department leaders and staff

Maintain compliance with company policies and local / state / federal regulations

Foster a positive work environment with strong employee engagement and team spirit

Collaborate with ownership and corporate leadership on strategic goals, reporting, and budgeting

Represent the hotel within the local community and tourism industry to promote brand awareness

Qualifications :

Minimum 5 years of experience as a General Manager or Assistant General Manager in a full-service hotel or resort

Proven leadership in team development, service delivery, and financial management

Background in resort or mountain hospitality strongly preferred

Excellent interpersonal, communication, and problem-solving skills

Strong operational and financial acumen

Bachelor's degree in Hospitality Management or related field preferred

Benefits :

Competitive salary and performance-based bonus structure

Health, dental, and vision insurance

PTO and vacation benefits

Career growth opportunities within a growing hospitality management company