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Front of House Manager

Front of House Manager

HC-ResourceArdmore, PA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

HC-Resource is looking for a FRONT OF HOUSE MANAGER for an NYC-based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu.

Key Responsibilities :

  • Hires, trains, and develops all FOH restaurant staff in fine dining service standards.
  • Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars.
  • Organizes and conducts pre-shift and departmental meetings daily.
  • Maintains communication with all departments to ensure customer service needs are met.
  • Creates seating charts and station assignments daily, following up with support staff of daily expected business.
  • Maintains all reservation systems and books to accommodate business demands.
  • Creates side work assignments and ensures completion with wait staff.  Maintains the highest level of service to client / guest, ensuring their satisfaction.
  • Maintains cleanliness and presentation of dining room area.

Investigates and resolves all client / guest complaints in a timely, professional, diplomatic manner.    Experience Includes :

  • 2-4 years of upscale restaurant experience in Management position Food Handler certified.
  • Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling and Sanitation Must be able to work a flexible schedule including days, nights, weekends and holidays. .
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    Front Of House Manager • Ardmore, PA, US