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Technical Support - Autonomous Systems

Technical Support - Autonomous Systems

Wealth Recruitment, LLCSan Mateo, CA, United States
5 days ago
Job type
  • Full-time
Job description

Be the human behind the machine. Help shape the future of mobility.

Join our team as a TeleOperations Operator and play a critical role in supporting a cutting-edge fleet of autonomous vehicles. You’ll act as the crucial “human-in-the-loop,” stepping in to guide vehicles remotely through complex, real-world scenarios when autonomous systems need backup. This is a unique opportunity to be part of an innovative and rapidly evolving industry—perfect for detail-oriented problem solvers with a passion for technology and safety.

🕒 Shift Availability :

  • Morning : 7 : 30 AM – 4 : 00 PM
  • Wed-Sun
  • Thurs-Mon
  • Fri-Tues
  • Sun-Thurs
  • Evening : 3 : 30 PM – 12 : 00 AM
  • Wed-Sun
  • Thurs-Mon
  • Fri-Tues
  • Sun-Thurs

🔧 What You’ll Do :

  • Monitor and guide a fleet of autonomous vehicles in real time.
  • Remotely operate vehicles during challenging scenarios using advanced control systems.
  • Ensure safe and smooth operation in compliance with safety protocols and regulatory guidelines.
  • Report system behavior, anomalies, and performance metrics to help enhance vehicle performance.
  • Collaborate with cross-functional teams to improve TeleOps tools and interfaces.
  • Uphold high operational standards by following strict company and regulatory protocols.

    • Requirements

    ✅ What We’re Looking For :

  • Clean driving and background record
  • 2+ years in operations, tech support, QA testing, or related fields
  • Comfortable with Windows and Linux; strong technical troubleshooting mindset
  • Excellent communication skills and situational awareness
  • Ability to stay focused and calm in high-stakes scenarios
  • Flexible and open to working various shifts

    • 🌟 Bonus Points For :

  • Experience in QA, robotics, or autonomous vehicle testing
  • Bachelor’s degree in a STEM or analytical field
  • Familiarity with video game-style controls or driving simulators
  • Basic data analysis skills to support system performance insights

    • Benefits

    Comprehensive benefits , including employer-subsidized healthcare and pre-tax commuter benefits.

    Flexible Spending Account for healthcare expenses.

    Short- & long-term disability and life insurance —fully covered by Employer.

    401(k) package to help secure your future.

    Be part of an innovative team shaping the future of transportation!

    Pay Rate - $29 per hour

    Typing test and Self-Led Video interview will be required to be considered for position. Details will be emailed if you meet the requirements.

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    Technical Support • San Mateo, CA, United States