Join to apply for the Interior Design Sales Consultant role at Ethan Allen Global, Inc.
General Objectives : The Design Consultant works closely with the customer in the design centre / studio, remotely, online or in the customer's home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship-based selling environment. Some projects may require a team or partnership-based approach. Design Consultants are measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program). Compensation is incentive based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen.
Essential Duties and Responsibilities
- Create design solutions that are consistent with the customer's preference and budget.
- Sell Ethan Allen's products and services.
- Represent the Ethan Allen brand in all customer interactions, greeting customers, obtaining appointments, and providing in-home consults.
- Utilise grassroots marketing and a variety of social media platforms to develop and grow the business.
- Educate customers about the complimentary design service offered by Ethan Allen.
- Stay current on design and colour trends.
- Coordinate with the team to provide exceptional service before and after the sale.
- Participate in corporate marketing and training programmes.
- Educate customers on available finance options.
- Contribute to the development and upkeep of the design centre's portfolio.
- Utilise corporate systems and technology to maximise efficiency.
- Enter orders using the retail point-of-sale system.
- Maintain a neat and orderly design centre projection.
- Work with the Design Centre Leader to develop business and marketing plans and evaluate effectiveness.
- Utilise technology such as 3-D Room Planner, CRM, Live Chat to build volume of projects.
- Utilise appropriate social media to heighten own and Ethan Allen's presence.
- Perform any other duties as required.
Knowledge, Skills, & Abilities
Bachelor's degree or equivalent in a design-related field with a minimum of one year of practical interior design experience.Broad knowledge of interior design and effective sales techniques.Working knowledge of online sales and design tools.Good listening, oral and written communication skills.Understanding of social media and grassroots marketing; proven experience preferred.Valid driver's licence or alternate transportation arrangement.Intermediate skill competency using digital floor-planning technology; 3-D applications a plus.Experience using interactive technology such as augmented reality, virtual reality and other visualisation tools.Willingness and capability to learn new technologies.Compensation
This position offers a minimum annual recoverable draw of $42,000 . In addition, Design Consultants earn incentive compensation based on written sales, historically up to $100,000 or more annually.
Benefits
401(k) plan with employer contributionsMultiple medical plans with prescription drug coverageHealth Savings Account with employer contributionsDental planVision planBasic group term life & accidental death & dismembermentSupplemental group term life & AD&D insuranceDependent group term life insuranceShort and long-term disability (Full-time only)Business travel accident life insuranceFlexible spending accounts – health care & dependent careCommuter saving plans – public transit & parkingVoluntary whole life insuranceVoluntary critical care insuranceVoluntary accident insuranceEmployee assistance programmeLocation : Atlanta, GA
J-18808-Ljbffr