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Pratum is hiring : Assistant Community Manager in Baltimore

Pratum is hiring : Assistant Community Manager in Baltimore

MediabistroBaltimore, MD, United States
27 days ago
Job type
  • Full-time
Job description

Assistant Community Manager

This position is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintain community compliance with all policies, procedures, and internal quality control standards. This community is under the Fairfax County Rental Program in Virginia (FCRP).

Essential Duties

  • Minimum 3 years experience in Property Management and familar with FCRP
  • Maintain property waiting list
  • Overseeing accounts receivable, collecting rent, security deposit, and invoice processing
  • Legal notice delivery
  • Building positive relationships with prospective and current tenants
  • Coordinate on-site data collections and processing of resident information
  • Schedule resident recertification interviews and coordinate the apartment inspections
  • Ensure proper calculation of income, assets, rent levels, etc.
  • Investigates and helps resolve complaints, disturbances and violations
  • Maintain resident files in accordance with company policy & regulatory agency policy
  • Assist with tasks associated with the operation of the property : leasing, rent collections, resident services and maintenance
  • Preparing and executing detailed and legally compliant lease agreements
  • Overseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocols
  • Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution

Job Requirements

  • At least two years of previous Property Management Experience REQUIRED
  • Knowledge of Department of Housing and Urban Development ("HUD") rules and regulation
  • COS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience
  • 2+ years of Property Management Experience a MUST
  • LIHTC experience a MUST
  • Excellent and premiere customer service orientation
  • Excellent verbal and written communication skills
  • Accounts receivable and collections experience a MUST
  • Attention to detail and ability to work independently on assignments
  • Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
  • Education

    High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

    Professional Experience

    A minimum of three years of experience in residential property management as an Assistant Community Manager at a LIHTC Community

    Attendance / Travel Requirements

    The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

    Computer Skills

    Basic computer / Internet knowledge

    Physical Demands

    Must be capable of physically accessing all exterior and interior parts of the property and amenities, push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

    Learning & Development

    Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

    Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including :

  • Medical, Dental & Vision
  • Prescription Drug Program
  • Paid Vacation & Holiday
  • Paid Personal / Sick Leave
  • Company Paid Life Insurance
  • Company Paid AD& D Insurance
  • Company Paid Short-Term
  • Company Paid Long-term Disability
  • Supplemental Life Insurance
  • Dependent Supplemental Life Insurance
  • Educational Assistance
  • Financial Planning
  • Retirement Savings Plan with company matching
  • Company outings and events
  • This role is non-exempt and has an anticipated pay range from $20-$23 for a new employee depending on a number of relevant factors including individuals experience, qualifications, knowledge, skills, abilities, client / property or company budgetary limitations / guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and / or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit / performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours / week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Companys website. To learn more about our company and our benefits, go to : https : / / pratumco.com / careers /

    We are a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.

    Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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    Assistant Community Manager • Baltimore, MD, United States

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