Incentive Program Associate

A company is looking for a Level 1 Incentive Program Partner to provide foundational support for marketing programs and customer service inquiries.

Key Responsibilities

Facilitate timely responses to correspondence and inquiries in the online ticketing system

Assist in managing business application reports and maintain Help Documents

Provide updates on customer inquiries and route rebate questions to appropriate analysts

Required Qualifications

High school diploma or GED equivalent

1 - 2 years of customer service experience

Basic understanding of MS Office (Excel, Outlook, Word, PowerPoint)

Ability to work within a team environment

Experience in problem resolution with manager oversight